Company Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.
Job Description
The purpose of this job is to supervise and mentor a team of Sales Development Representatives, and to increase the number of sales leads generated and new Pilot Flying J (PFJ) fuel customers qualified by the team.
Essential Functions
Supervise and provide daily oversight of a team of Sales Development Representatives; select, coach, train, and develop direct reports, to include appraising job performance and conducting performance reviews
Ensure that Sales Development Representatives (SDRs) meet their daily, weekly, monthly and annual metrics and goals
Develop and train SDRs on call scripts and selling tactics; modify and individualize training
Provide guidance for team to achieve assigned strategic initiatives; collaborate with Sales Operations and other internal teams as needed to meet goals
Maintain subject matter expertise on CRM software and other PFJ systems to support SDRs
Use data and analytics to determine team’s success in meeting goals and initiatives
Compile and deliver monthly reports to the Inside Sales Director on team budget, identification of sales leads and results of meeting monthly metrics and goals
Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
Ensure all activities are in compliance with rules, regulations, policies, and procedures
Complete other duties as assigned
Qualifications
High school diploma or equivalent certificate required
Bachelor’s degree in business administration, sales or related field preferred
Strong experience with Customer Relationship Management (CRM) software (e.g., Salesforce) required
Minimum one year’s experience supervising a team preferred
Additional Information
Nation-wide Medical Plan/Dental/Vision
Employee Fuel Discount
401(k) and Flexible
Spending Accounts
Adoption Assistance
Tuition Reimbursement
Onsite Gym
Weekly Pay
Team Member Fuel Discount
All your information will be kept confidential according to EEO guidelines
27150
Pilot is an Equal Opportunity Employer. Pilot does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.