ABOUT THE TEAM
Shaner Hotels has an amazing opportunity to join our team at the AC Hotel Dayton, located in the Water St. District of Dayton, OH. This 134-room hotel will have amazing views of the Dayton Dragons baseball stadium from not only its rooftop bar/ restaurant, but also our guestrooms.
ABOUT US
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
JOB DESCRIPTION
* Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.
* Ensures compliance with and completion of all daily operational procedures by the Banquet Department.
* Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
* Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
* Assists in developing accurate and aggressive short- and long-range financial objectives for the Banquet Department consistent with property objectives.
* Responsible for responding and handling all guest related issues pertaining to the department.
* Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
* Assists in managing all aspects of employee performance to ensure productivity and a quality work environment.
* Other duties as assigned.
Responsibilities
The Banquet Supervisor assists in the management of all aspects of the department and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. Responsibilities may include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
* Minimum of one year of experience in banquet operations; prior supervisory experience preferred.
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
* High school graduate or equivalent, some college preferred.
* ServSafe and/or food safety training.
* Alcohol awareness training (such as TIPS)
* Ability to write routine reports and correspondence.
* Ability to accurately compute mathematical calculations and use required measurement tools.
* Bilingual English/Spanish a plus.
* Knowledge of local activities and attractions appropriate for clientele.
Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjA3NTMxLjEwNTA4QHNoYW5lcmNvcnBjb21wLmFwbGl0cmFrLmNvbQ