JOB REQUIREMENTS: This position will work 10 hrs per week and will will
work 4-8pm with a five hr shift per pay period Patient Service
Representative Come work where we specialize in you! We have nearly
2,000 reasons for you to consider a career with Prevea Health-they\'re
our employees. We\'re an organization that values kindness,
responsibility, inclusivity, wellness and inspiration. At Prevea, we
provide continuous education, training and support so every member of
the team contributes to our success. Together we are the best place to
get care and the best place to give care. Job Summary The Patient
Service Representative (PSR) role at Prevea Health is responsible for
welcoming, registering, and scheduling patients and/or visitors in a
friendly and positive manner. This position acts as a liaison between
patients and medical staff. The Patient Service Representative (PSR) is
responsible for creating a positive first impression for anyone who uses
Prevea Health services, whether over the phone, in person, or through
MyPrevea. What you will do * Coordinate communication between patients,
family members, medical staff, providers, and administrative staff via
phone, in person, or through MyPrevea. * Obtain and confirm accurate
demographic and insurance coverage information. * Route medical
inquiries, complaints & messages to appropriate parties. * Assist
patients and callers with financial inquiries, including policies,
insurance, payments, and other financial needs. * Collect required
payments, including co-payments, outstanding balances, and payments due
at the time of service. * Complete necessary account, referral, and
claim edit workflows and maintenance in assigned work queues * Schedule
and confirm patient appointments. * Provide accurate daily batch and/or
deposits to appropriate staff for processing. Education Qualifications
* High School Diploma and/or GED Required Experience Qualifications *
1-3 years Experience in customer service, insurance and/or healthcare
setting Preferred Skills and Abilities * Display proficient telephone
and computer skills with clear and professional speaking abilities. *
Able to provide exceptional customer service by assessing patient needs,
meeting quality standards, and evaluating satisfaction. * Capable of
being empathetic and responsive to patient\'s needs by actively
listening, asking appropriate questions, and continually looking for
ways to provide assistance. * Able to efficiently multi-task and adapt
to fast-paced environments with frequently changing protocols and
processes. * Capable of effectively and positively interacting with
staff members throughout the company. * Promote teamwork and provide a
supportive environment throughout the organization. * Display grammar,
spelling, and punctuation knowledge to type patient information and
take... For full info follow application link. Prevea is an Equal
Employment Opportunity/Affirmative Action employer *****
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/D40CA5261D034E80