Essential Duties and Responsibilities: * Execute collection calls
and/or correspondence on a regular basis * Provide superior internal
and external customer service regarding collection issues and resolution
of client discrepancies * Maintain assigned accounts, customer calls,
account adjustments, & customer reconciliations * Accountable for
reducing & maintaining the daily sales outstanding (DSO) * Enlist the
efforts of sales & senior management when necessary to escalate the
collection process * Monthly distribution of past due statement and
backup required * Manage the daily sales hold report & delinquent
customers * Meet defined department goals & activity metrics * Manage
issues through KPI\'s * Other tasks as assigned by Management Education
and/or Work Experience Requirements: * 2-3 years\' experience in a high
volume, corporate collections department * An associate\'s or
bachelor\'s degree in Finance or Accounting is a plus * Knowledge of
Billing and Collections procedures * Accounts Receivable knowledge 1 *
Proficient with ERP applications * Working knowledge of Microsoft Suite
of Products * Excellent written & verbal communication skills *
Ability to prioritize and multi-task Physical Requirements: * Ability
to safely and successfully perform the essential job functions
consistent with federal, state and local standards, including meeting
qualitative and/or quantitative standards. * Ability to maintain
regular, punctual attendance. * Must be able to lift and carry up to
\>10 lbs. * Must be able to talk, listen and speak clearly.