We?re actively seeking an individual to: - Diagnose basic mechanical,
software, network, and system failures using established procedures. -
Service and repair designated equipment to Canon standards and
specifications. - Maintain working knowledge and aptitude of multiple
product groups. This includes basic aspects of troubleshooting and
diagnostics. - Meet and exceed customer demands by providing efficient,
responsive, and accurate Field/Shop/on-site maintenance. - Properly
maintain all technical information, Field Service Reports, Expense
Reports, and Canon property assigned. - Maintain all technical
information and Canon property assigned and provide direction to less
experienced technicians. - Provide the solutions of escalated technical
and/or customer service-related problem areas for any territory
requested.