2000 16th St,Denver,Colorado,80202-5117,United States of America
This role is an integral part of of the Teammate (Employee) Relations team
for assigned segments of the business, acting as an advisor for teammates,
managers, People Services Managers (PSMs) and others. This position is
accountable for providing response and consultation regarding teammate
relations, questions and concerns. This position reports to the Sr. Teammate
Relations Manager.
Key Responsibilities:
Interpret and apply DaVita policies, employment law, and other regulations
to provide advice, guidance, coaching and clarification for teammate
relations and policyquestions; staying current on employment laws and policies
Respond to, and if appropriate, escalate general teammate relations issues
received from all levels of teammates
Maintain required documentation within case management system (Ethics
Point/Workday), including intake, investigative notes, supporting
documents and final reports
Resolveteammate relations issues, including: gathering and analyzing
evidence, applying relevant laws, policies and past practices to reach
appropriate outcomes
Provide guidance, assisting with development and delivery of appropriate
feedback, including Performance Improvement Plans or other
corrective/disciplinary actions
Provide consultation, support, guidance and coaching to managers and
others to address teammate behavior and performance concerns
Coach and advise managers on how to resolve low risk employee disagreements,
conflicts or misunderstandings, escalating to appropriate PS contact as needed
Escalate high risk and sensitive teammate relations issues, using judgment
to determine when to escalate issues and cases
Work directly with People Service Investigators as appropriate; providing
research and support for complex and high-level investigations; assist with
responses to third-party EEOC, OFCCP, and other governmental charges and
requests as well as threatened litigation
Partner with PSMs and the business on as-needed basis, keeping appropriate
parties informed and involved
This role can be located in a remote home office.
Key Competencies:
Critical Thinking
Basic knowledge of employment law
Building Relationships
Coaching & Influencing Others
Business Acumen
High-Impact Communication
Managing Diversity
Qualifications:
Bachelors degree required
2-3 years of Employee Relations experience
Knowledge, Skills, and Abilities:
Able to exercise considerable judgment, discretion, and confidentiality
Able to positively interact internally with all levels of teammates
Strong written, verbal and interpersonal communications skills
Well-developed consultative and coaching skills
Able to work independently; receiving minimal guidance on daily issues,
but exercise judgment to involve others as needed
Ability to travel up to 10% (can be unpredictable/unplanned)
Here is what you can expect when you join our Village:
* A "community first, company second" culture based on Core Values that
really matter.
* Clinical outcomes consistently ranked above the national average.
* Award-winning education and training across multiple career paths to help
you reach your potential.
* Performance-based rewards based on stellar individual and team
contributions.
* A comprehensive benefits package designed to enhance your health, your
financial well-being and your future.
* Dedication, above all, to caring for patients suffering from chronic
kidney failure across the nation.
What We'll Provide:
More than just pay, our DaVita Rewards package connects teammates to what
matters most. Teammates are eligible to begin receiving benefits on the first