About the Role
Shyft Global Services. Identifies, develops, and manages multiple
relationships at a corporate management level to position overall value to the
organization, while providing local Shyft Global Services Acts as a direct
point of contact for strategic medical technologies and is responsible for
driving the strategic relationship for management with strategic direction and
plan implementation to drive maximum market share.
What You'll Do
Creates and owns customer business plan and pricing model that includes:
Shyft Value proposition and offerings
Geographic coverage mapping
Comprehensive Marketing plan for new business, installed base and
renewal/annuities business, and program expansion.
Establish quarterly and annual sales goals, reporting and reviewing actual
vs goals - Solutions Path engagement, training and certification schedule.
Monthly sales review and action item list
Quarterly business review with BU management and related Supplier team.
Provide an increased level of account coverage in order to:
Develop and enhance our executive level customer relationships within our
strategic customers - Grow share of wallet in winning more business lines by
improving the customer experience with Shyft Global Services by incorporating
more Shyft branded services and focus on solutions and customer satisfaction
Identifies sales leads for the field organization through Corporate Management
by identifying opportunities, developing operational plans and providing
leadership to advocate Shyft Global Services capabilities at the customer &
corporate management level utilizing the customer assigned account team.
Communicates with the customer on a proactive basis in order to identify
customer satisfaction issues and isolate root causes of any perceived
problems.
Work with Business Unit owners to design corrective action plans that resolve
identified problem to improve customer relations.
Coordinates the action plan requirements to appropriate support groups (e.g.
Shyft Global Services) Owns and manages strategy for the customer.
Ensures cross-divisional teamwork in order to leverage value in achieving the
customer's business vision
What We're Looking For
Expert knowledge of assigned product / service line and broad understanding
of how they integrate with the organization's entire product / service
line.(Typically works on a cross-section of large and/or prominent
accounts with several changing variables and complexity).
Work is performed under very limited direction. Has considerable latitude in
determining best approach to sales and service tasks.
Maintains excellent rapport with existing clients and frequently interacts
directly with new prospects to build customer base and increase sales.
Provides input to sales management.
Actions impact the organization. Failure to accomplish work or meet customer
expectations will result in the inability to reach crucial organizational
sales goals and may cause long-term damage to client relationships.
Has strong business/financial acumen and can understand and quantify the
value of Shyft Global Services by leveraging customer P&L and balance sheets
to demonstrate positive return.
Work Experience:
6+ years' experience in Enterprise sales -Technology or solution based
selling experience is encouraged but not required.
Experience working with Technology OEM's.
Education and Certification(s):
Bachelor's degree or equivalent experience from which comparable knowledge
and job skills can be obtained.
Distinguishing Characteristics:
Possesses expert knowledge of Services programs and processes for multiple
brands.
Exhibits the ability to interface with the customer of increasingly more
complex engagements (Assigned portfolio is typically comprised of
increasingly diverse customer base of strategic national accounts.)
Responsible for selling company products & services, developing new
accounts and/or expanding exist ng accounts.
This role is typically assigned to large and more complex accounts.
Salary Range Requirement
Actual annual compensation offered will be based on several variables
including geographic location, work experience, education and skills/
achievements, and will be mutually agreed upon at the time of offer.
This base salary for this position starts at $128,000.
This position has a substantial incentive compensation component.
What's In It For You?
Elective Benefits: Our programs are tailored to your country to best
accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the
future) with formal programs on leadership and professional development,
and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and
mental well-being through seminars, events, and our global Life
Empowerment Assistance Program.
Diversity, Equity & Inclusion: It's not just a phrase to us; valuing
every voice is how we succeed. Join us in celebrating our global diversity
through inclusive education, meaningful peer-to-peer conversations, and
equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co-workers
within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led