At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
Job Description
CX Cloud Consulting Technical Manager – Oracle Subscription Management Cloud
About Oracle Consulting Services (OCS)
Oracle Consulting Services (OCS) is focused exclusively on Oracle Cloud solutions and staffed with the experts that others turn to for best practices. With our global scale of more than 7,000 experts in more than 100 countries driven by core values of client service, candor, collaboration, commitment & character, we collaborate with our customers to their Oracle journey using our proprietary Cloud native methodology covering governance, people, process and technology as quickly and cost effectively as possible with the lowest risks.
Oracle Consulting Services leads in customer success, delivery excellence and innovation. Our experts deliver industry-leading solutions utilizing their experience and the most sophisticated Oracle product access, capabilities, methods, and tools across diverse industries and geographies. Our 100% Oracle Cloud Certification mandate ensures our customers’ projects are staffed with the best in the business.
Job Description
The CX Cloud Consulting Technical Manager is an experienced team lead with the primary responsibility of designing and delivering Oracle’s CX consulting service offerings for Oracle Subscription Management Cloud (OSM) - based on industry-leading embedded business processes of Oracle’s cloud solution.
The CX Cloud Consulting Technical Manager…
Leads the creation of functional and/or technical designs of complex engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget
Implements innovative solutions as an acknowledged independent subject matter expert within Oracle
Responsible for technical set-up, standards, design, implementing, and communicating best practices for project teams throughout project execution
Understands cross-solution impacts and demonstrates expertise in multiple business processes across two or more solution areas
Analyzes business needs to help ensure the Oracle solution meets the client’s objectives by combining industry best practices, product knowledge, and business acumen
Exercises judgment and business acumen in selecting methods and techniques to deliver functional solutions on non-routine and complex aspects of applications and technology installations
Leads client workshops across multiple stages of the project lifecycle, effectively consulting with management of client organizations and influencing client leadership as a trusted advisor
Responsible for technical set-up, standards, design, implementing, and communicating best practices for project teams throughout project execution
Resolves complex client functional issues by recommending and demonstrating solutions
Designs, builds, and tests high complexity integrations to/from Oracle Cloud Applications
Responsible for QA review at each phase of the project lifecycle
Identifies issues and risks impacting the project, proposes and acts upon options for resolution, and escalates as appropriate
Proactively monitors application quarterly releases, determines impact, and communicates with clients
Contributes as a functional/and or technical resource for sales pursuits
Identifies as a solution set owner by continually growing product, functional, technical, and industry knowledge through training/certification
Responsibilities
Preferred Qualifications :
Bachelors Degree preferred
A strong record of accomplishment with 5+ years of OSM delivery experience (including gathering business requirements, gap analysis, designing demos, UAT and SIT and system configuration)
Exceptional communication skills
Able to travel as needed; up to 60-70% of the time
Professional Skills
Ability to thrive within a highly competitive and complex work environment
Perseverant, 'can-do' attitude (i.e. seeking multiple alternatives to 'get the job done' when the initial approach doesn't succeed)
High levels of energy, creativity and enthusiasm with a desire to work with a winning team
Experienced leader who is curious, passionate about results and highly customer focused
Proven ability to operate in a networked environment (matrix-model, multiple reporting/interaction-lines)
Strong interpersonal and communication skills; fluent with written and spoken English
Excellent leadership acumen
8-10 years of experience relevant to this position including 4 years of consulting experience. Prior team leadership or management experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Strong influencing and negotiation skills. Ability to travel as needed.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer