Field Service Technician - Mine HoistTake your next career step at ABB with a
global team that is energizing the transformation of society and industry to
achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all
dimensions: gender, LGBTQ+, abilities, ethnicity and generations.
Together, we are embarking on a journey where each and every one of us,
individually and collectively, welcomes and celebrates individual differences.
In this position, you will provide technical support for PAPI Hoists
Service, Process Automation Process Industries (PAPI), delivering
superior, professional service, remotely or on site.
You will execute service work as part of the ABB Hoisting Service Team
specializing in mine hoist systems. You will learn and be involved on the
complete hoisting system including mechanics and hydraulics with a specific
focus on electrical powertrain and controls. Act as the technical point of
contact person between customers and extended ABB teams.
Our Hoisting Service Team supports customers with their ABB hoisting systems
and solutions throughout North America. Our customers operate 24x7 and rely on
ABB to support from installation and initial start up, through to life cycle
services to maximize the availability of the solutions provided by ABB and
optimize their operations.This is a position with global grade
15This position reports to
Hoisting Service ManagerYour responsibilities
This role will be the key point of contact for all technical aspects after the
system start up as well as leading the maintenance program for the hoist
systems
Providing on site or remote technical support for installation and
commissioning of equipment and routine maintenance independently,
identifying technical problems and make analysis through remote or on site
activity in different Service categories
Conduction hoisting system inspections and audits to ensure proper operation
and safety level of the system
Consulting with and advising customers on the best service solutions in
accordance with standard processes, procedures and safety guidelines
Identifying potential equipment failures and taking corrective actions,
troubleshooting complex equipment failures and making recommendations to avoid
the problem in the future
Reporting work done in a timely manner and following up when needed
Making suggestions for product, quality and customer service improvements,
and discussing them with management
Require hands on support at customer sitesYour background
Associate degree required in a related field, preferably electrical and
minimum 5 years of related experience with industrial systems required or High
School Diploma and minimum 7 years of related experience required
Mine hoist systems knowledge and experience are a definite asset
Strong customer focus and the ability to relate well to customer needs
Strong interpersonal, leadership and organizational skills
Must be able to work in a multi disciplined service environment often under
pressure filled conditions
Excellent communication skills including the ability to write reports and
speak effectively before customers or employees
Current Valid passport and driver's license
Ability to work in Canada, United States and Mexico as required
Travel will be required, including internationally
Candidates must already have a work authorization that would permit them to
work for ABB in the USBenefits
Retirement plan
Life insurance
Disability insurance
Wellbeing program
Healthcare planMore about us
Process Industries division delivers complete electrification and automation
solutions, industry-specific products and lifecycle services across
industries. Engineering and delivering automation solutions from device to
monitoring and control make our customers get more out of their investment;
digitalization solutions including collaborative operations and augmented
rea ity help improve plant and enterprise productivity, reduce maintenance
and energy costs. Our engineering, project management, services and
solutions portfolio covers a wide range of industries - Mining, Pulp &
Paper, Metals, Aluminum and Cement, Data centers and Food and Beverage.
We look forward to receiving your application. If you want to discover more
about ABB, take another look at our website www.abb.com.
Equal Employment Opportunity and Affirmative Action at ABB
ABB is an Equal Employment Opportunity (EEO) and Affirmative Action
Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without
regard to their race, creed, color, ancestry, religion, sex,
national origin, citizen status, age, sexual orientation, gender
identity, disability, marital status, family medical leave status, or
protected veterans status. For more information regarding your (EEO)
rights as an applicant, please visit the following websites:
https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourR
ightsscreenreader1020.pdf
https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp?
2520English_formattedESQA508c.pdf
As an Equal Employment Opportunity and Affirmative Action Employer,
applicants may request to review the Affirmative Action Plan of a particular
ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through
Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected veterans and qualified... For full info follow application link.
Equal Employment Opportunity and Affirmative Action at ABB Inc.
ABB Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action
Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without
regard to their sex, gender identity, sexual orientation, race,
color, religious creed, national origin, physical or mental