Denver, CO, USA
Full time
2024-04-09
R24_0000009033
SUMMARY:
Under direct supervision, the Field Service Technician performs moderately
complex customer support activities for equipment and systems products such as
hydraulics, component repair, welding, and relatively complex equipment.
The Field Service Technician performs repair, preventative maintenance and
installation with regional responsibility for equipment and systems.
JOB DUTIES:
Responsible for the installation, diagnostics, repair and support for
equipment that is installed and operating at customer sites.
Diagnose problems with equipment, assess the extent of the problem,
document findings, make decisions to repair and/or replace parts.
Conducts technical analysis of product implementations, modifications
and enhancements to products in accordance with specific customer specification
Keeps customers informed on the nature of service provided or outstanding
issues and recommends system enhancements, upgrades, or repairs.
Works under direct supervision and follows detailed guidelines to work on
moderately complex repairs and installations.
Ensures that processes and environmental conditions comply with local and
national regulatory agencies, and Motion's safety standards.
Provides technical support and training to customers on operational or
maintenance aspects of system equipment.
Communicates technical information to technical and non-technical
stakeholders and meets customers daily or as required to ensure high levels of
customer satisfaction.
Performs other duties as assigned.
Performs on-site services for new and existing clients, which may
include on-site emergency repairs, equipment servicing and equipment
upgrades on a 24/7 on-call basis.
Willingness and ability to drive company vehicles in alignment with
Company policy required within one year of start date; DOT preferred. Must
be in alignment with company drug free workplace and other required customer
regulatory requirements.
EDUCATION & EXPERIENCE:
Typically requires a technical degree and zero (0) to three (3) years
of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
Ability to read hydraulic schematics.
Ability to operate shop equipment safely.
Excellent verbal and written communication skills
Work effectively with customers, peers and management to resolve client
issues.
PHYSICAL DEMANDS:
Push/pull up to 100 pounds
Lift/carry up to 100 pounds
Lift bulky objects
Neck rotation, trunk rotation, stair climbing, repetitive bending,
kneeling, sustained squat, forward reaching, overhead reaching, reach
and lift, ladder climb and carrying/crawling.
Working conditions may be indoor and/or outdoor. Noise level may be loud
at times.
COMPANY INFORMATION:
Motion offers an excellent benefits package which includes options for
healthcare coverage, 401(k), tuition reimbursement, vacation,
sick, and holiday pay.
Please keep in mind that this range is the base pay only and does not consider
other components that make up the total rewards package for the position. If
you are hired at Motion, your overall compensation will be determined based
on factors such as geographic location, skills, education, and/or
experience which may result in total compensation outside of this range.
* Pay is from $25 / hour
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GPC conducts its business without regard to sex, race, creed, color,
religion, marital status, national origin, citizenship status, age,
pregnancy, sexual orientation, gender identity or expression, genetic
information, disability, military status, status as a veteran, or any
other protected characteristic. GPC's policy is to recruit, hire,
train, pro ote, assign, transfer and terminate employees based on their
own ability, achievement, experience and conduct and other legitimate business
Where permitted by applicable law, successful applicants must be fully
vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a
condition of employment, subject to an approved accommodation, and proof
of vaccination will be required on or prior to start date.
GPC conducts its business without regard to sex, race, creed, color,
religion, marital status, national origin, citizenship status, age,
pregnancy, sexual orientation, gender identity or expression, genetic
information, disability, military status, status as a veteran, or any
other protected characteristic. GPC's policy is to recruit, hire,
train, promote, assign, transfer and terminate employees based on their
own ability, achievement, experience and conduct and other legitimate business