"Company Introduction
9th Way Insignia is a service-disabled, veteran-owned small business
bringing transformative technology to our government customers so they can
achieve their missions. Our specialties include cybersecurity, cloud
modernization, software development, data analytics, enterprise
architecture, enterprise IT, analytics and artificial intelligence. Learn
more about 9th Way Insignia at https://9thwayinsignia.com/
Team (Project) Introduction
9th Way Insignia Technology is looking for a Network and Computer Systems
Administrator to join our team tn providing Information Technology Program
Management and technical support (i.e., development, operations and
maintenance) to the Department of Veterans Affairs, Benefits and Memorial
Services (BAM) Portfolio. BAM provides high quality, effective, and
efficient Information Technology (IT) services to those responsible for
providing care to the Veterans at the point-of-care as well as throughout all
points of the Veterans' health care in an effective, timely and
compassionate manner. VA depends on Information Management/Information
Technology (IM/IT) systems to meet mission goals, and deliver
world-class, innovative systems that ensure reliable, secure, and
seamless delivery of benefits and services directly to Veterans and their
families. The BAM serves the Veterans Benefits Administration, the Board of
Veterans Appeals, and the National Cemetery Administration to develop and
manag
Functional Job (LCAT) Information:
A Network and Computer Systems Administrator Installs, configures, and
supports an organization's local area network (LAN), wide
area network (WAN), and Internet systems or a segment of a network
system. Monitor network to ensure network availability to all system users and
may perform necessary maintenance to support network availability. May monitor
and test Web site performance to ensure Web sites operate correctly and
without interruption. May assist in network modeling, analysis,
planning, and coordination between network and data communications hardware
and software. May supervise computer user support specialists and computer
network support specialists. May administer network security measures
Professional Level Information:
A Network and Computer Systems Administrator aligns as an Engineer (3)
within 9th Way Insignia Technology. An Engineer, 3 typically plans and
directs research or development work on complex projects, along with
engaging various parties in design and development. Costs and recommendations
of new components may also involve part of the job scope. Performs multiple
engineering-related tasks in various assignments within the project and firm.
An Engineer, 3 oversees the design, development, implementation, and
analysis of technical products and systems. An Engineer, 3 has broad
knowledge of engineering procedures and assists in the resolution of complex
problems. An Engineer, 3 has strong technical skills and background, a
knack for learning new technologies, and a blend of good problem-solving and
innovation needed to resolve a wide variety of technical production
challenges.
Responsibilities:
Design, configure, and maintain the organization's local area
network (LAN), wide area network (WAN), and virtual private
network (VPN) infrastructure.
Install, configure, and manage servers, workstations, and operating
systems (e.g., Windows Server, Linux) to ensure optimal performance
and reliabi
Implement and maintain network security measures, including firewalls,
intrusion detection systems, antivirus software, and access controls, to
protect against cyber threats and unauthorized access.
Develop and implement backup and disaster recovery plans for critical systems
and data, and regularly test backups to ensure data integrity and
availability.
Monitor network performance, system logs, and security alerts, perform
regular system maintenance tasks (e.g., patching, u dates), and
troubleshoot hardware and software issues promptly.
Provide technical support and assistance to end-users regarding network
connectivity, hardware/software issues, and system configurations.
Maintain accurate and up-to-date documentation of network diagrams, system
configurations, procedures, and troubleshooting guides.
Ensure compliance with IT policies, standards, and regulatory
requirements related to network security, data protection, and privacy.
Coordinate with vendors and service providers for equipment procurement,
maintenance contracts, and technical support as needed.
Collaborate with IT teams, security teams, and other departments to
implement IT projects, upgrades, and initiatives while ensuring network
and system security.
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