Classification: Non-Exempt
Reports To: Senior Operations Manager- Government, Volunteer and Operations
Location: Denver Main
Compensation: $21.25/Hourly
Overview
A purpose-driven career path awaits you at Food Bank of the Rockies! We're
looking for dedicated ambassadors who are passionate about helping us further
our mission to #EndHunger. Enjoy a great company culture that values YOU and
the work that you do. Make an impact and be a part of a collaborative team
environment that promotes a work-life balance and provides amazing benefits.
The Partner Dock Lead is responsible for the proper execution of tasks and
processes relating to partner order pickups and the proper function of the
Fresh Food Center. Additionally, organizing and leading the partner dock
team and processes in alignment with departmental expectations and
collaborating with the various departments in operations and programs.
Mission: We ignite the power of community to nourish people facing hunger
Values: Service; Integrity; Diversity, Equity & Inclusion;
Collaboration; Innovation
Primary Responsibilities:
Organize and stage finished pulled orders by pallet counts, pick-up
times, and assign each agency a dock door per time slot
Load agency orders
Maintain proper customer service with all agencies
Monitor and maintain partner dock operations processes and procedures
Ensure maximum and accurate inventory is available for the Fresh Food
Center.
Maintain accurate inventory weigh ups.
Coordinate and train volunteers on agency dock
Execute proper trash and recycling protocols as established
Perform proper consolidation and rotation of all food and non-food items
Assist with physical inventory of product and expiration dates to ensure
food safety
Monitor all refrigerated and dry food product to ensure freshness
Communicate any equipment maintenance needs
Maintain cleanliness in and around partner dock
Other duties as assigned
Required Knowledge, Skills, and Abilities:
Ability to represent FBR with professional poise and work effectively with
a wide range of constituents
Demonstrates compassion and sensitivity to vulnerable populations
Excellent organizational, time management and follow-through skills
Self-directed and results-oriented
Proactive and independent problem solver
Exercise independent judgement, think critically and strategically,
collaborate with others and follow-through to execute projects and program
requirements
Strong customer service orientation
Ability to communicate persuasively and articulately both verbally and in
writing
Work Environment:
The work environment characteristics described here are representative of
those an employee encounters while performing the essential functions of this
job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Standing for long periods, walking intermittently
Using office equipment such as computer, mouse, keyboard, printer
Indoor office environment, occasionally; outdoor work environment frequently
Ability to stand, walk, sit, use hands to finger, handle, or feel
objects, tools or controls, reach with hands and arms, climb stairs,
balance, stoop kneel, crouch or crawl, talk or hear and taste or smell
Occasionally lift or move up to 50 pounds
Use specific vision abilities, including close vision, distance
vision, color vision, peripheral vision, depth perception and ability to
adjust focus
Frequently operating forklift
Required Qualifications:
High school diploma or equivalent required
Minimum 2-4 years' experience
Ability to read, write, speak and understand the English language
fluently, and communicate verbally and in writing at a professional level
Experience using Microsoft Office Suite and Warehouse Management Systems
Must have reliable transportation, valid CO driver's license, and
proof of insurance
Preferred Qualifications:
Previous experience worki g in non-profits preferred
2 years in a dock operations environment as a lead is preferred
Expected Hours of Work:
This role is considered full-time working approximately 40 hours per week and
is eligible for overtime for any hours worked over 40 in a workweek. Work
schedules vary each week and consist of weekdays, evening, and occasional
Saturdays. A typical work week would consist of working Monday through Friday
from 7:00 A.M. to 3:30 P.M.
Benefits:
Food Bank of the Rockies offers a fulfilling workplace and comprehensive
benefits package, including:
Paid time off, 10 paid holidays, sick time, paid parental leave,
paid volunteer time
A 401K retirement plan with a 4.5% percent employer-paid match
Competitive employee health, dental, vision, and life insurance