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FirstBank Rep, Teller in Denver, Colorado
Founded in 1963, FirstBank maintains more than $20 billion in assets and operates over 110 branch locations across Colorado, Arizona and California. Its growth can be attributed to one simple philosophy: do right by customers, communities and employees, which is at the center of the company’s “banking for good” mantra. FirstBank believes that a company is nothing without the people that comprise it, and prides itself in hiring and training a diverse and talented group. By joining the FirstBank team you will experience its great team culture with ample opportunity for growth. There’s an opportunity for everyone with positions all across the company, from Teller and Call Center to Technology and Lending. Apply today to learn more and join the team!
A Brief Overview
Responsible for accurately and efficiently processing a wide range of consumer and commercial bank transactions. Provide customers with fast and friendly customer service, answer inquiries, and inform customers of products and services which may result in cross sold products.
What you will do
Provide prompt, efficient, confidential, and accurate service in the processing of transactions.
Handle all monetary transactions for customers (i.e., deposits, withdrawals, loan payments, check cashing, monetary instruments).
Determines acceptability of negotiable items and customer identification.
Maintain proficient knowledge of, and demonstrate ongoing compliance will all laws and regulations applicable to this position.
Handle, count, and manage large amounts of cash and coin.
Maintain cash drawer at a predetermined dollar level and requests additional cash as needed.
Follow check-cashing guidelines and obtain approvals as necessary.
Maintains proper security of all negotiable items.
Evaluate customer needs and offer solutions which may come in the form of products or services.
Complete necessary paperwork to process banking transactions.
Type checks, money orders, and various other documents.
Balance cash drawer and customer transactions.
Review, balance, and correct any discrepancies in banking transactions.
Recognize and understand different types of credit documents used to process customer transactions.
Perform other duties and projects as assigned.
Understand and comply with all provisions of the Safety in the Workplace policy.
Hours may vary from 35-40/week.
- Entry-level job with little or no prior relevant work experience in the function
Prior cash-handling experience
Prior customer-service experience
Knowledge, Skills, and Abilities
Interpersonal and customer-oriented skills ,
Decision-making capabilities ,
Basic computer skills,
Working Conditions and Physical Requirements
Frequently remains stationary throughout a typical business day
Frequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer
Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms
Occasionally positions self to access drawers and shelves of various heights
Frequently reaches for and handles paperwork and files
Constantly communicates with customers, coworkers, and management in-person and on the phone
Must be able to exchange accurate information
Starting at $15.00 Per Hour
Statement of Benefits
FirstBank offers a suite of benefits that support our employees’ professional, financial, physical, emotional and spiritual well-being. Benefits currently offered with our positions include: Paid Time Off/paid leave programs, 401K/Employee Stock Ownership, United Healthcare medical, MetLife dental, VSP vision, Employee tuition reimbursement, Volunteer Time Off, Short-Term Disability, Long-Term Disability, and Group Life Insurance/AD&D
This Job may be eligible for the:
Teller Balancing Incentive Plan
New Accounts Cross-Sell Queue Incentive Plan
FirstBank is an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. FirstBank does not permit pay inequities. Anyone who believes they have been subject to pay inequity should immediately report their concerns to the Human Resource Department.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)