Position Summary
The Security Officer's main responsibility is the identification and
prevention of situations that put people and property at risk. The security
officer is responsible to provide excellent customer service patrolling campus
grounds to prevent fire, theft, vandalism, and illegal entry. Security
officers provide a visible presence, deterrence and are ready to tactfully
intervene where appropriate.
Essential Duties
Patrols hospital grounds to detect unauthorized persons or vehicles.
Confronts unauthorized persons for questioning, routes or detains them, or
telephones police for assistance, according to circumstances.
Mitigates risks that could affect the day-to-day operations of a facility.
Uses verbal de-escalation skills when necessary and enforces institutions
visitor rules and regulations.
Periodically tours buildings and grounds, examining doors, windows, and
gates to determine that they are secure and not tampered with.
Checks cars and verifies if vehicles are parked in restricted areas, such as
fire zones, turnarounds, ambulance entrances or reserved parking spaces.
Checks exterior lighting and access routes to emergency and fire entrances.
Escorts personnel to and from parking lots or between buildings as requested.
Provides emergency car battery service to employees, patients and visitors
as needed.
Answers visitor's questions concerning locations of various offices,
rooms, and other areas within the hospital.
Documents and records information pertaining to events, the security of
people, products, and vehicles, and reports information appropriately to
security leadership.
Other Duties
Performs other related duties, including special projects as assigned.
Competencies
Accountability: Accepts full responsibility for self and contribution as a
team member; displays honesty and truthfulness; confronts problems
quickly; displays a strong commitment to organizational success and inspires
others to commit to goals; demonstrates a commitment to National Jewish
Health.
Building Strategic Relationships: Identifying opportunities and taking
action to build strategic relationships between one's area and other
areas, teams, departments, units, or organizations to help achieve
business goa
Building Trust: Interacting with others in a way that gives them confidence
in one's intentions and those of the organization.
Collaboration/Teamwork: Cooperates with others to accomplish common
goals; works with employees within and across his/her department to
achieve shared goals; treats others with dignity and respect and maintains a
friendly demeanor; values the contributions of others.
Managing Conflict: Dealing effectively with others in an antagonistic
situation; using appropriate interpersonal styles and methods to reduce
tension or conflict between two or more people. Addresses conflicts by
focusing on the issues at hand to develop effective solutions when disputes or
disagreements occur; helps others resolve conflicts by providing impartial
mediation when needed.
Customer Focus: Ensuring that the customer perspective is a driving force
behind business decisions and activities; crafting and implementing service
practices that meet customers' and own organization's needs.
Supervisory or Managerial Responsibility
None
Travel
None
Core Values
Be available to work as scheduled and report to work on time.
Be willing to accept supervision and work well with others.
Be well groomed, appropriately for your role and wear ID Badge visibly.
Be in compliance with all departmental and institutional policies, the
Employee Handbook, Code of Conduct and completes NetLearning by due date
annually.
Fosters an inclusive workplace where diversity and individual differences are
valued and leveraged to achieve the vision and mission of the institution.
Adheres to safe working practices and at all times follows all institutional
and departmental safety policies a d procedures.
Wears appropriate PPE as outlined by the infection control policies and
procedures.
Demonstrates compliance with all state, federal and all other regulatory
agency requirements.
Minimum Qualifications
Education: High School diploma or equivalent required.
Work Experience: A minimum of 1 year previous customer service experience
required. Previous security, military or law enforcement experience preferred.
Special Training, Certification or Licensure: Denver Security Guard
License preferred or must be willing to obtain immediately upon hire.
International Association for Healthcare Security Safety Certification
preferred or must be able to obtain within the first year of employment. Valid
Driver's License preferred.
Salary Range: $18.29 - $22.00