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Corporate Overview
In today’s cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective.
And we are just as passionate about finding the right people to help us in that mission. When you join Proofpoint, you are helping to:
Build and enhance our proven security platform
Blend innovation and speed in a constantly evolving cloud environment
Analyze new threats and offer deep insight through data-driven intel
Collaborate with customers to help solve their toughest security challenges
We are devoted to helping our customers protect their greatest assets and biggest security risk: their people. That is why we are a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.
The Role
We are seeking a strategic, driven, and operationally savvy Senior Revenue Strategy & Operations Manager to join the Strategy & Operations team within the Customer Office. This is a newly created, high-impact role responsible for leading and transforming Renewal operations for our multi-billion-dollar book of business. You’ll partner closely with Sales, Customer Success, Sales Operations, Finance, and Systems teams to redesign the renewal motion, drive process automation, and lead key business rhythms to enable effective and efficient execution of the renewal motion.
This is an exciting opportunity to be at the heart of our post-sale revenue engine, directly influencing how we retain our global customer base.
This role reports to Senior Director, Strategy & Operations, Customer Office.
Your Responsibilities
Renewals Process Design & Automation
Partner with Renewals leadership to design and implement a modernized, scalable renewal process, tightly integrated across Customer Success, Sales, and Finance teams.
Automate the Renewals process in Salesforce and related workflow and analytics tools, working in close collaboration with Sales Operations, Systems, and other key stakeholders.
Performance Management & Insights
Own and operate recurring business operations cadences (e.g., forecasting, churn analysis, QBRs) to drive accountability and reduction in churn.
Monitor key performance indicators (KPIs) focused on customer health, renewal opportunities & probability and operational metrics that measure organizational performance against these key levers
Collaborate with BI team to design and automate intuitive dashboards (e.g., Power BI) that deliver actionable, real-time insights.
Executive Decision Support & Communications
Support Renewals and broader Customer Office leadership with complex data analysis that informs strategic planning and critical decisions.
Create executive-level presentations that clearly communicate data-driven insights, strategic recommendations, and business outcomes.
Change Management & Enablement
Cross-functional Leadership
What you bring to the team
Bachelor's degree in Business, Management, or related field; MBA degree preferred.
8 + years of experience in Revenue Operations, Business Operations, Strategy, or related roles
3 + years of experience within B2B SaaS, preferably within GTM or customer success functions
Proven track record of designing and executing complex revenue processes, with a deep understanding of customer lifecycle management, renewals, and post-sale operations.
Strong strategic thinking, analytical skills, and problem-solving abilities, with a demonstrated ability to use data to drive decision-making and business impact.
Advanced Excel skills, including data modeling, scenario analysis, and forecasting. Familiarity with BI tools (e.g., Power BI, Tableau) to analyze business performance and surface key data insights.
Proven ability to create compelling, executive-ready presentations that clearly communicate insights and recommendations.
Highly independent and self-motivated, with the ability to work rapidly and productively with general direction in a fast-paced, high-growth environment.
Proven ability to drive results in a highly matrixed organization, leveraging strong collaboration, communication, and project management skills.
Demonstrated success leading change management efforts and enabling cross-functional teams on new initiatives, tools, and processes.
Why Proofpoint
Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We are a customer-focused and driven-to-win organization with leading-edge products—and many exciting reasons to join our team. We believe in hiring the best, the brightest and cultivating a culture of collaboration and appreciation.
We are a diverse, multinational company with opportunities in all functions, and leaders that welcome candidates from all walks of life. Apply today and explore your future #LifeAtPFPT.
#LI-JR1
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.
Base Pay Ranges:
SF Bay Area, New York City Metro Area:
Base Pay Range: 161,625.00 - 237,050.00 USD
California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
Base Pay Range: 132,225.00 - 193,930.00 USD
All other cities and states excluding those listed above:
Base Pay Range: 120,525.00 - 176,770.00 USD
Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams.
To view additional awards, please visit www.proofpoint.com/us/news#awards
Proofpoint thrives on the invaluable contributions of our diverse workforce, which encompasses a kaleidoscope of lived experiences, thoughts, perspectives, and professional expertise. We attribute much of our success to our people, who are at the core of our organization and embody our people-centric ethos.
We hire the most innovative minds globally to safeguard our customers’ sensitive data and intellectual property. Our talented workforce develops and leverages our advanced technology, combining their expertise to provide comprehensive protection against threat actors and mitigate the risks posed by both malicious and negligent employees.
Cyberattacks have the potential to disrupt access to vital resources such as energy, water, transportation, healthcare, and financial services. At Proofpoint, our dedicated team works tirelessly to ensure world-class cyber resilience, protecting approximately 8,000 enterprise customers worldwide.
We are committed to creating a diverse, equitable, and inclusive environment. We work every day to ensure that our employees feel that they are in a community that celebrates their unique identity, cultivates their sense of belonging, and invests in their professional growth. We have 9 employee-led employee inclusion groups which help support both employees and our organization by providing opportunities to network, discuss career and cultural development and uplift the corporate culture to create a more inclusive workplace.
At Proofpoint, we have a passion for protecting people, data, and brands from today’s advanced threats and compliance risks. We hire the best people in the business to:
Build and enhance our proven security platform
Blend innovation and speed in a constantly evolving cloud architecture
Analyze new threats and offer deep insight through data-driven intel
Collaborate with customers to help solve their toughest security challenges
We are singularly devoted to helping our customers protect what matters most. That’s why we’re a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.