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Compensation Details:
$75000 - $90000
Job Description:
What You’ll Do
Prep for and facilitate Ace Handyman University
Provide backup for GOLive travel when demand requires.
Co-facilitate Office Manager University when needed as back up.
Responsible for utilizing the team to execute all training initiatives.
Provide 1:2:1 support bi-monthly to team members discussing Training Department assignments and assisting in time and project management.
Evaluate current Franchise Training Specialist Team in the field for GOLive content, resulting in cross-training of Team for continuity.
Work with team to evaluate current customers who have adopted/implemented new ideas into their businesses which could result in new Best Practices for the system.
Work with the Learning & Development Specialist to develop and roll-out interdepartmental trainings via live presentations and the Learning Management System.
Conduct weekly Team Meetings and weekly Onboarding/Strategic Meetings
Manage departmental ticketing system and assignment.
Partner with the Learning and Development Specialist to create and insert content into the LMS that is relevant and timely for onboarding.
Oversee vetting process for new vendors valuable to our customer’s systemwide.
Assist in Onboarding any new Training Team members as requested by Director of Training
Required Skills
Degree in Education or Business.
Store Operations experience, specifically with Onboarding or Opening new Store locations.
Background in training and/or education with a strong understanding of adult learning theory, experience with classroom & webinar facilitation, and curriculum writing.
People management and scheduling experience.
Proficient in Microsoft Power Point, Teams, and Office 365 Suite.
Software experience preferred but not required: ServiceTitan, Monday.com, HubSpot, & Power BI.
Excellent communication, critical thinking, multi-tasking, analytical, organizational, and problem-solving skills required.
Must have a “whatever it takes” attitude and be adaptive to the growing team – helping the company go from Good to Great.
Ability to continually challenge and improve processes by easily identifying opportunities for growth and develop strategies for execution.
Ability to travel up to 25% of the time.
Must be a high producer in autonomous working situations and a self-motivator, including excellent time management skills.
Benefits:
401(k) retirement savings plan with matching contributions (once eligibility requirements have been met)
Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
Paid time off & paid holidays (depending on role and month of hire)
AHHS invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review.
Equal Opportunity Employer
Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Accepting applications on an ongoing basis for this opening. There is no deadline to apply for this position. If you are interested, please click the “Apply” button to submit your application via our Workday Applicant Tracking System (ATS). A Talent Acquisition Partner will review and reach out to you if there is an interest in further pursuing your candidacy for this opening.
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Equal Opportunity Employer
Ace Handyman Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Disclaimer
The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Handyman Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.
This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Handyman Services reserves the right to change job duties, including essential job functions, according to business necessity.
Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated hardware stores in approximately 60 countries. Headquartered in Oak Brook, Ill., Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and have distribution capabilities in Ningbo, China; and Cuautitlán Izcalli, Mexico. Since 1924, Ace has become a part of local communities around the world and known as the place with the helpful hardware folks. For more information, visit acehardware.com or newsroom.acehardware.com.