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Description
Job Description Applies advanced networking concepts in the analysis, study, and design of data networks. Analyzes network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput) and recommends modifications to network components. Designs and optimizes network topologies and site configurations. Plans installations, transitions, and cutovers of network components and capabilities. Resolves network problems to obtain operation access to platforms/applications.
Skills
Avaya, Voip, Voice analysis, Uccx, Cisco call manager, Cisco voice, Operation, Sip, Ccvp, Contact centre, Cloud, Unified communications, Telephony
Top Skills Details
Avaya,Voip,Voice analysis,Uccx,Cisco call manager,Cisco voice
Additional Skills & Qualifications
Avaya Expertise: Experience: 8-10 years of experience with Avaya systems. Technical Depth: Deep understanding of the entire Avaya platform, preferably Avaya Aura 10 or higher (Aura 9 is acceptable). Operational Responsibility: Responsible for break-fix, supporting, upgrading, patching, and operationally managing the Avaya platform. Solution Design and Problem Management: Solution Designs: Proficiency in designing solutions around Avaya systems. Problem Management: Strong skills in managing and resolving problems within Avaya environments. Release Management: Experience in managing releases, including security updates, patches, and upgrades. Technical Proficiency: Server Configurations: Expertise in server configurations and management. Virtualization: Proficiency in virtualization technologies, particularly VMware. ServiceNow: Experience with ServiceNow is a plus, including navigating the platform and managing flow processes. Managed Support Services: Tier 2 or Tier 3 Experience: Experience in Tier 2 or Tier 3 managed support services and escalation management. Break-Fix Operations: Operational responsibility for break-fix tasks within the Avaya platform. These skills and qualifications are essential for ensuring the candidate can effectively contribute to the project's goals of operational excellence and automation within Avaya services.
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $70.00 - $85.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Denver,CO.
Application Deadline
This position is anticipated to close on Mar 20, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.