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Alcohol & Tax Operations Division Administrator

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Alcohol & Tax Operations Division Administrator

Salary

$110,760.00 - $172,931.20 Annually

Location

Des Moines - 50313 - Polk County, IA

Job Type

Full-time

Job Number

25-02599

Agency

625 Iowa Department of Revenue

Division

Alcohol & Tax Operations Division

Opening Date

03/14/2025

Closing Date

3/24/2025 11:05 PM Central

LinkedIn Tag

#LI-DNP

Point of Contact

Samantha Basar (samantha.basar@iowa.gov)

To Apply

Submit a resume and cover letter to idrrecruitment@iowa.gov by 11 P.M. on March 24, 2025.

• Description

• Benefits

Job Description

This is a non-merit position. Candidates must follow the instructions in the "To Apply" section.

Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.

Public Service Executive

Department of Revenue, Alcohol & Tax Operations Division

The Iowa Department of Revenue is seeking aPublic Service Executive to serve as the Alcohol & Tax Operations Division Administrator.

This Administrator will regulate the management, equipment, and merchandise of the state alcohol warehouse in and from which alcoholic liquors are transported, kept, or sold. They will regulate the purchase of alcoholic liquor, and determine the classes, varieties and brands of alcoholic liquors to be kept in the warehouse. They will provide authoritative advice to the director regarding decisions for effective warehouse management.

This Administor will lead the tax processing services and taxpayer customer services units of the Department. Processing services is responsible for records management, data capture, mail room, and tax deposit. These units process more than 2 million individual income and business tax returns and payments, and over $9 billion of receipts annually. The Administrator will lead the Taxpayers Services unit which is responsible for maintaining a call center to provide effective customer service for all internal and external customers and taxpayers by utilizing in-depth knowledge of Department processes and programs.

This position will work closely with the Alcohol & Tax Compliance Division Administrator regarding the retail alcohol licensees to ensure effective collaboration between tax and alcohol issues for efficient administration. They will provide leadership and oversight for the staff that performs the various responsibilities.

Additional responsibilities but not limited to::

• Develop and maintain working relationships with a wide range of external stakeholders to seek input, gain support, and ensure compliance with applicable department laws, rules, and requirements.

• Serve as part of the senior management leadership team to help develop department mission, vision, and values.

• Develop key performance indicators (KPIs) for the division, and evaluate effectiveness of operations.

• Represent the division in leadership meetings and articulate matters of priority.

Employer Highlights:

The Department has the opportunity to interact with nearly every Iowan at some point during his or her lifetime. To do our job, we must effectively communicate and focus on our customers.

Our strength is driven by the skills, talents, and diversity of our people. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization. If you are looking for a career with an organization that values its employees and customers, you’ve come to the right place.

The Iowa Department of Revenue is a well-respected employer. We are focused on providing excellent customer service, while offering a team atmosphere, work-life balance, free parking, and casual attire. We offer a great total compensation package for all of our full-time employees, including:

• Under the currentFederal Public Student Loan Forgiveness (PSLF) (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service) rules, employment with the State of Iowa would qualify for the program: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

• Iowa Public Employees' Retirement System (IPERS)

• Retirement Investors Club (RIC)

• Health Insurance

• Dental and Vision Insurance

• Flexible Spending Accounts

• Life Insurance

• Long-Term Disability Insurance

• Vacation Leave

• Sick Leave

• Paid Holidays (9 days/year)

Must pass a criminal background check, FBI fingerprinting, and be in compliance with Iowa tax filing requirements and willing to participate in the E-verify process.

Applications must be completed prior to 11 p.m. CST on the closing date shown on the posting.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) Graduation from an accredited four-year college or university and experience equal to seven years of full-time management-level work in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation.

2) Eleven years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation.

3) All of the following (a and b):

a. Seven years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation; and

b. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.

4) All of the following (a, b, and c):

a. Five years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation; and

b. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience; and

c. A combination of a total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.

5) Current, continuous experience in the state executive branch that includes one year of full-time work as a Public Service Manager 1, Public Service Manager 2, or comparable specific management-level position.

For additional information, please click on this link to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/PublicServiceExecutive-00787-80787.pdf)

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

Employer

State of Iowa

Agency

625 Iowa Department of Revenue

Address

Hoover State Office Building, 4th Floor

1305 E Walnut St

Des Moines, Iowa, 50319

Website

https://revenue.iowa.gov

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