Library Clerk (Half-time)
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Library Clerk (Half-time)
Salary
$17.73 Hourly
Location
Des Moines, IA
Job Type
Regular Half-Time
Job Number
1381L-09-2024
Department
Library
Opening Date
09/17/2024
Closing Date
10/1/2024 4:00 PM Central
FLSA
Non-Exempt
Bargaining Unit
Unit 10
Occupational Group
Non-Civil Service
Location of Vacancy
Des Moines Public Library - Central Library
Recruitment
Entrance
Selection Method
To Apply: Send resume and letter of application to Deputy Director Jon Hobbs via email (JTHobbs@dmpl.org), fax (515-237-1654), or mail (1000 Grand Avenue, Des Moines, Iowa 50309). Applications from candidates must be received by Tuesday, October 1, 2024, at 5:00 pm. Qualified applicants who need a reasonable accommodation must inform this office at (515) 283-4213 or TTY at Iowa Relay at 711 or 1-800-735-2942 prior to deadline.
Distinguishing Features of the Class
This is a half-time position of 20 hours per week. Under the direction of a supervisor, checks out and receives materials and collects fines and fees at the public service desk. Demonstrates proficiency in using a variety of library technology and operating systems, provides excellent service, and does related work as required. This position requires regular day, evening, and weekend hours.
Acceptable Experience and Training
• Graduation from high school
• Excellent customer service skills with all ages
• Experience in a public library setting is desired
Required Special Qualifications
• Preferred bilingual Spanish/English spoken and written language skills
• Candidates for positions in this class must pass a post-employment offer physical examination, drug screen, and background check.
Knowledge, Skills, and Abilities
• Skill in using current library technology and operating systems
• Ability to provide outstanding customer service, both in person and on the telephone
• Ability to interpret and apply library policies and procedures
• Ability to correctly spell, use proper grammar, and make simple mathematical calculations
• Ability to conduct regular cash register accounting functions
• Ability to accurately type 30 wpm using a keyboard
• Ability to use Microsoft products to create word documents and spreadsheets
• Ability to work in a fast-paced public service environment as a member of a team
• Ability to meet assigned project deadlines
Essential Physical Abilities
• Sufficient clarity of speech and hearing, with or without reasonable accommodation, to be able to communicate effectively.
• Sufficient vision, with or without reasonable accommodation, to be able to produce and review a wide variety of reports and related materials in both electronic and hard copy form.
• Sufficient manual dexterity, with or without reasonable accommodation, to be able to access relevant library materials and operate a keyboard.
• Sufficient mobility, with or without reasonable accommodation, to be able to transport materials and equipment.
• Ability to stoop, reach, and push well enough to perform circulation and delivery procedures, and to retrieve materials from the shelves
To Apply:
Send resume and letter of application to Deputy Director Jon Hobbs via email (JTHobbs@dmpl.org), fax (515-237-1654), or mail (1000 Grand Avenue, Des Moines, Iowa 50309). Applications from candidates must be received by Tuesday, October 1, 2024, at 5:00 pm.
Qualified applicants who need a reasonable accommodation must inform this office at (515) 283-4213 or TTY at Iowa Relay at 711 or 1-800-735-2942 prior to deadline.
Examples of Essential Work (Illustrative Only)
• Checks out and receives materials and collects fines and fees at the public service desk
• Provides exemplary service to library customers
• Manages interactions with customers with tact and diplomacy
• Creates and maintains customer records and accounts
• Proficiently uses a variety of library technology and operating systems
• Accurately handles money transactions
• Provides training and direction to library aides
• Additional duties as assigned