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As the Customer Administrator you will be responsible for providing administrative support to the sales team, to process complex orders, to responds to customer requests and questions regarding technical topics or large service, products and accounts and also analyze and consider customer concerns using established procedures.
Are you passionate about making strategic impacts and ensuring administrative support? Join us as a Customer Administrator and become an integral part of our team!
In This Role, Your Responsibilities Will Be:
Handles tasks of all division products, independently. Including complex tasks like projects
Is responsible for incoming orders delivered on time and according to specification
Provides full administration of the contracts, so other departments can build on this
Maintain functional contacts with supervisors, managers, internal departments, with internal suppliers and customers related to produced proposals
Build and manage relationships with international back offices
Regularly updates in sales administration tools
Performs in accordance with the relevant Emerson procedures like ethics and trade compliance
Who You Are:
You are the first to spot possible future policies, practices, and trends in the organization, with the competition, and in the marketplace. You consistently apply a business driver and marketplace focus when prioritizing actions. You adjust communication content and style to meet the needs of diverse collaborators. You model and encourage the expression of diverse ideas and opinions empowering your team. You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts.
For This Role, You Will Need:
At least 3-4 years proven experience in Customer Administration
Administration degree (MBO-4 level) or equivalent level in related field
Verbal and written communication skills proficient in Dutch and English
Preferred Qualifications that Set You Apart:
Sophisticated level of telephone and complaints handling skills
Computer Literate (MS Office, with excellent knowledge of Excel)
Familiar with Emerson divisions and products
Our Offer to You:
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to build a workplace that is encouraging and exciting.
Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.
Requisition ID : 24001146
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.