This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/12713922
When you work at Landmark, you\'ll find we are all about
Culture,
Connection, and
Contribution. You\'ll build relationships beyond transactions. You will
work with people who want to be better every day you\'ll be challenged
to grow and supported in your development. You\'ll have an opportunity
to make a real difference for our customers and our communities.
We are currently looking for aAssistant Bank Managerto join the
Landmark team. Here are all the details:
HOW YOU\'LL CONNECT
Assists in leading and managing a team that consistently delivers the
Landmark National Bank promise that Everyone starts as a customer and
leaves as a friend. Models exceptional customer service and applies a
high level of knowledge of all bank products and services to support
associates in meeting current and prospective customer needs. Builds and
maintains relationships with new and existing customers. Accountable for
efficient, safe, and confidential service to customers and enforces all
compliance requirements and procedures. Models Landmark National Bank
core values. Supervises, trains, coaches, and develops team to advance
individual, team, and bank success. Coordinates daily operations of the
retail team to ensure adequate staffing, efficient operations, and
responsive customer service. Provides essential review and
recommendations to improve retail operations.
WHAT YOU\'LL DO
- Provide excellent customer service by modeling the Landmark National
Bank promise thatEveryone starts as a customer and leaves as a
friend, which includes training, coaching, and developing your team
in assessing and addressing customer needs.
- Advance customer and bank success by utilizing a high level of
knowledge of all bank products and services to support your team in
connecting current and prospective customers to Landmark National
Bank products and services.
- Build and maintain relationships with all customers, your team, and
community partners.
- Coordinate the daily operations of the retail team, including
scheduling, resolving procedural and processing issues, and
addressing elevated customer questions and concerns.
- Ensure compliance with internal controls, operational procedures,
and risk management policies, including regular audits.
- Evaluate current practices, procedures, operations, and equipment
for areas of improvement, recommending changes, and implementing
changes when approved.
- Accountable for maintaining and balancing proper cash drawer levels
and vault balancing.
- Supervise, train, coach, and develop your team of associates,
including utilizing the Quarterly Job Progress Plan and other
performance development processes and reviews
- Manage your own professional improvement through the utilization of
the Quarterly Job Progress Plan and consistently meet Minimum,
Target and Optimum levels of performance.
- Assist manager in utilizing prescribed hiring process to select team
members.
- Engage in Landmark National Bank Culture initiatives and team
success activities, including Daily Huddles, Weekly Rally Meetings,
and Hoopla events.
- Represent the bank well in the community.
- Performs other duties and projects as assigned.