Job Summary:
Under general supervision, safely and responsibly drives the Southern Californias Mobile Health Vehicle to and from its home location to a wide variety of locations throughout the Region. Assumes responsibility for monitoring and ensuring maintenance and service needs are met of the vehicle. Performs proper set-up and breakdown of vehicle to service patients. Provides general reception, including answering the telephone, assisting patients in obtaining medical services, scheduling patients for medical appointments and collecting payments for services rendered.
Essential Responsibilities:
Primary driver of (40ft) health vehicle. Vehicle pick up, delivery, set-up, tear down, including onboard generator, septic and power, any and all electronic equipment, such as computer, printer, fax, etc., returning vehicle to designated facility at end of event.
Ensures proper/timely scheduled maintenance of vehicle, including tracking maintenance.
Maintains and checks equipment for malfunction and/or damage.
Assist with initial problem identification and solution under the direction of a higher level resource.
Responsible for inventory of RV includes electronic assets, equipment, supplies and other items associated with the RV. Interacts with members/patients to schedule appointments.
Greets members and provides reception services.
Collects payment for services rendered.
Answers and returns telephone calls and messages.
Provide excellent customer service-patients, employers, staff.
Prepare and process a variety of forms (i.e. AVS, off-work/ back to work, exchange of records).
Works closely with clinical staff.
Exhibits strong interpersonal skills.
Stocks and supplies medical office materials (some lifting required, up to 75 lbs).
Cleans and organizes vehicle (in-between scheduled EVS).
Fills and empties water/waste tanks.
Performs fundamental IT trouble-shooting.
Travels within Southern California Region, including overnight stays.
May perform other duties as required.
SPECIAL JOB FEATURES: Starting and end times may vary. This person will be working Mobile Health Vehicle and will require routine travel to employer sites and community locations throughout southern California region. The position is usually 4 days a week, but could include weekends on occasion.
Basic Qualifications:
Experience
- Minimum one (1) year of recent experience in a customer service environment.
Education
License, Certification, Registration
- Class B CDL with Air Brake Endorsement (in the state where care is provided)
Additional Requirements:
Preferred Qualifications:
Notes:
Must have flexible schedule
Must be able to work registration/front desk
Must be able to lift up to 35lbs
Ca Drivers License in good standing and either Class A or Class B with Airbrake endorsement.
COMPANY: KAISER
TITLE: Mobile Health Vehicle Operator - Downey OnCall/Day
LOCATION: Downey, California
REQNUMBER: 1277911
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.