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Are you interested in working for an international and diverse company?
Interested in developing your career in the water industry?
Looking for a friendly and supporting team?
If so, read on!
Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.
We offer:
25 days of vacation
Flexible working hours
Professional onboarding and training options
Powerful team looking forward to working with you
Career coaching and development opportunities
Health benefits
As Inside Sales and Support Manager, your focus is to Manage a team of 4 ISS who provide technical quotations and drive aftermarket sales in the MEA region. You will manage your team by collaborating on their Performance and Development for Growth, Set the strategy for consumable growth for MEA through standard work and VES tools. You will set targets for the team in correlation with the growth target of the region and report the initiatives and results in monthly and weekly meetings with the rest of the organization. Your role involves collaborating with the sales team and leveraging your team technical expertise to contribute to the overall success of the inside sales process.
This position is part of the Hach MEA team located in Dubai UAE and will be on-site
In this role, a typical day will look like:
Supervise the technical and applications sales questions from customers and make sure your team provides prompt, accurate answers liaising with Technical Support Team.
Supervise the team processing quotations for Key Accounts and project businesses in MENA region and logging opportunities in SFDC
Engage in department key performance indicators (KPIs) through visual management, and countermeasures where appropriate.
Be a power user for Salesforce.com and Salesforce communities.
Drive aftermarket/Installed base management sales in the region.
Manage and follow up on bowler and KPI for the Backoffice Sales support as quotation for Projects and Key accounts, including the OTD of elaborated quotes
Manage your team through Performance and Development for growth.
The essential requirements of the job include:
Minimum 5 years of experience in customer service and/or sales experiences in the Water Industry
Bachelor’s degree in Engineering is required (Water, Process, Chemical or Environmental Sciences)
Languages: English proficiency a must. Knowledge of the French and Arabic languages is advantageous
Knowledge of the operation of plants and or laboratories, water testing requirements and procedures, and water control regulations that apply to plants
Ability to create, innovate and propose new initiatives to drive the growth
At Hach ( www.hach.com ), we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team, you’ll make an immediate, measurable impact on a global scale by enabling the world’s everyday water needs. You’ll also belong to a respectful and collaborative community that fosters career growth and professional development. You’ll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.
Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: https://www.hach.com/about-us
Hach is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.