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About Jumeirah and Jumeirah Zabeel Saray:
Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.
Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities.
As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.
Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.
Jumeirah Zabeel Saray is a luxurious beachside resort located on the west crescent of the iconic Palm Jumeirah in Dubai. The interior of the resort is inspired by the ancient palaces of Turkey and features hand-painted finishing’s, Turkish artworks and stunning murals inspired by the Golden Age of the Ottoman Empire. The resort offers 405 rooms and suites, 38 Royal Residences and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. The resort offers Sinbad’s Kids Club complete with splash park, performing art destination Zabeel Theatre and a collection of diverse restaurants which offer a vibrant selection of culinary experiences. The resort also offers motorized and non-motorized water sports, complete with private jetty offering shuttle boat transfers to and from the mainland of Dubai.
About the Job
An opportunity has arisen for a Team Leader to join our Housekeeping team in Jumeirah Zabeel Saray. The main duties and responsibilities of this role are:
Reports for duty punctually wearing the correct uniform and name badge at all times.
Provides courteous and professional service at all times.
Liaises and cooperate with front office to ensure all areas are ready as per the needs of the department.
Liaises with banqueting and the food and beverage department in order to ensure all areas are ready as per the needs of the department.
Is constantly aware of the room status to obtain maximum vacant rooms for sale.
Liaise and cooperate with the engineering department for all maintenance repairs to be done in the various areas.
Completes daily checks of all guest rooms on allocated section and report discrepancies found.
Checks VIP rooms prior to guest arrival and thereafter daily to ensure that the standard is maintained for the duration of the guest stay.
Ensures that pantries are properly stocked with linen, guest supplies, cleaning supplies according to the established par stock.
Ensures all deep cleaning programmes are carried out as per set schedules.
Ensures that plants and flowers are looking fresh and in good condition and to inform the florist of any touch ups that need to be done.
Understands and adheres to all fire safety procedures.
Carries out other duties assigns by the Executive Housekeeper/ Housekeeping Manager.
Is aware of the company’s Quality Policy, Vision, Mission Statement, Values and ensures that these are put into practice in our daily work activities.
Communicate new or amended procedures to relevant departments/ colleagues in a timely manner, ensuring they have been understood.
Control department forms and records according to the Jumeirah standards for Document Control.
Adheres to Departmental Performance Plan.
To train and coach all housekeeping attendants according to the monthly training plan set-up by the departmental trainer.
Assists in all inventories, which are conducted on a monthly or quarterly basis.
Allocates room to housekeeping attendants according to the system implemented in the hotel.
Ensures that a complete handover is done at the end of every shift, logging any relevant information or requests.
Ensures all discrepancies are reported in a timely manner.
To control the usage of guest amenities, cleaning chemicals, cleaning equipment and linen ensuring that there is no misuse, wastage or over ordering.
Assists Executive Housekeeper/ Housekeeping Manager or designate in any special projects.
About You
2 years’ experience working with 5-star hotel in Housekeeping as a room attendant
Guest interaction experience.
Read, write & speaks English at a Jumeirah level 3.
Education – High School diploma
Familiar with the chemicals and equipment used in Housekeeping
About the Benefits
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.