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Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

The Operations Emerging Technologies team delivers innovative technical solutions using a mix of existing and new technologies to solve real world problems with clear and compelling value stories. We follow agile approaches and are focused on making an impact for our business partners and for our patients.

Our remit is all of Operations, and our use cases span Manufacturing, Quality, Supply Chain, and late stage RnD through commercialization business processes.

We bring together cross-functional teams and work on the frontiers of business process and technology. Historically, we have delivered solutions drawing on a blend of technologies and capabilities including service bus and event driven model integrations, advanced analytics, AI/ML, GenAI, AR/VR, and traditional stack offerings such as MES, ERP, LIMS, PowerApps, and RPA.

In the role of Digital Operations Solutions Lead you will develop and hone your business and technical skills within a diverse, global organization that invests in your customized career development. You will power forward our strategic digital transformation projects such as Factory of the Future and in the process become a recognized expert in your domain.

Job Description

The Digital Operations Solutions Lead is a multi-discipline domain expert passionate about digital transformation in life sciences manufacturing and quality. They play a key role shaping the “definition of winning” for new Factory of the Future, Industry 4.0, and Advanced Analytics use cases, and de-risking the delivery and change management of new solutions through integrated technology and process engineering.

Key aspects of the role include:

• Leads subject matter experts in specifying the right end-state for Factory of the Future and Advanced Analytics use cases across people, process, technology, and data domains

• Proactively identifies opportunities for standardization, and influences stakeholders and decision makers

• Proactively seeks out strategic business opportunities with business unit leaders from one or more business areas to drive innovation and satisfy unmet needs

• Acts as a change agent to realize benefits from digital investments

• Provides advice, assistance, and leadership to enable the planning, procurement, provision, delivery, management, maintenance, and effective business use of information systems

• Partners with the business to document new requirements and use cases and identify ways to enhance business processes, information flows, and operations by leveraging new and existing systems and IT technology components

• Functions and acts as a recognized leader in multiple technical and/or functional domains

Responsibilities:

• Serves as technical expert or lead projects and technical staff to develop, test, and implement significant (a) new products, or (b) operational improvements, or (c) devise new approaches to problems

• Conducts investigations, coordinate research, and give technical advice to drive the adoption or integration of new technologies and their business impact

• Identifies information required to support the business strategy and leads the development of appropriate information management strategies

• Develops appropriate Technology strategies aligned with the business vision and goals

• Champions change and innovation, and stimulates creativity and innovation in others

• Works with business unit clients to understand specific business needs, processes, business drivers and business strategy; communicates resulting needs and opportunities for business process improvement that can be enabled via technology; investigates and understands capabilities of existing systems and technologies already in use

• Develops business relationships and integrates activities with other departments to ensure successful implementation and support of initiative approach and project efforts

• Participates in recognizing the need and/or opportunities for setting policies and procedures

• Conducts training and capability demonstrations; makes recommendations to process stakeholders regarding the correct approach to achieve process improvement objectives

• Brokers services within digital solutions community on behalf of customers and support stakeholder groups; coordinates portfolio of solutions and identifies interdependencies

• Continually look for opportunities for cost avoidance and cost reductions

• Responsible for direct and indirect people leadership including setting expectations, coaching, counseling, developing, evaluating, and providing feedback

• Establishes staffing/resource plans

• Meets and exceed department and function delivery excellence targets

Qualifications

Qualifications

• Bachelor's Degree with 7 years’ experience; Master's Degree with 6 years’ experience; PhD with 2 years’ experience.

• A technical bachelor’s degree such as Computer Science, Engineering (any specialty), a hard science, or similar technical concentration

• A recognized domain expert strong in both technology and business processes

• An expert in more than one of the following SCADA, Ignition, MES, SAP, LES, data historians, PowerApps, low code/no code technologies, SAP, AR/VR, constraint optimization and scheduling algorithms, data science, AI/ML models, data visualization technologies, LLMs, machine vision, robotics, digital transformation, robotic process automation

• An expert in at least one manufacturing, quality, supply chain, or SnT business process

Bonus experiences that will differentiate candidates

• Operations or Operations Research experience

• Digital transformation roles

• PnL ownership

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.