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Microsoft Corporation Senior Technical Program Manager – Word & Editor in Dublin, Ireland

Are you passionate about solving challenging problems in the generative AI space such as reducing hallucination or expanding the language support? Do you want to work with a world class applied scientist team to deliver Copilot in Microsoft office applications? If so, we have an exciting opportunity for you!

We are looking for a  Senior Technical Program Manager to join Microsoft Editor team  with a growth mindset, high integrity, and effective collaboration skills. Successful candidates will have technical program management experience in:

  • Working with applied scientists on generative AI and/or NLP

  • Leading complex or large-scale projects with cross-functional and geo-distributed teams

  • Setting program strategy, roadmaps, delivery time and method

  • Managing delivery, execution, and release processes

  • Solving technical and architectural challenges, key dependencies and requirements

  • Collaborating with stakeholders across organizations and roles

  • Driving RoB and reporting process

  • Diving deep into products to understand and address issues and deliver outcomes

Responsibilities

  • Voice of the customer - Define user centric OKRs, guiding the technical investment with business goals and customer needs.

  • Cross org alignment - Work with immediate team, stakeholders, and teams across organizations, roles, and geographies to align on shared goals and OKRs. 

  • Backlog, dependencies, and requirements - In collaboration with product management and engineering, maintaining prioritized backlog and driving accountability of cross team dependencies and requirements 

  • Roadmap and delivery - Drive overall program and project roadmap, schedule, release, and adjustments.  

  • Rhythm of business and reporting process - Consolidate, contribute, and review all relevant data views and updates for the various reporting forums (updates, deep dives, business, and service reviews). 

Qualifications

  • 5+ years of experience in technical program management or in related / similar roles, with deep understanding in AI, NLP. 

  • Bachelor’s degree or higher in computer science, electrical engineering, software engineering, or related technical discipline.   

  • Effective written and verbal communication and presentation skills, including articulating complex issues and solutions.   

  • Experience across the complete product cycle, from initial design to execution and release process, to post-release support and iterations.  

  • Strong project, stakeholder, and partner management with experience in working with large-scale, cross-functional, geo-distributed teams 

  • Innate curiosity and the ability to thrive in a highly ambiguous and fluid environment. We look for self-starters and innovators with a positive, can-do attitude and bias for action.    

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

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