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Working Title: Operations Director, Medical Services

Job Class: Direct Care and Treatment Manager 4

Agency: Human Services Dept

• Job ID : 85076

• Location : Statewide

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 03/21/2025

• Closing Date : 04/04/2025

• Hiring Agency/Seniority Unit : Human Services Dept

• Division/Unit : DCT Support Services / Chief Administration

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : Yes, up to 20% for meetings

• Salary Range: $55.84 - $79.99 / hourly; $116,593 - $167,019 / annually

• Classified Status : Unclassified

• Bargaining Unit/Union : Managerial Plan 220

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : No

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The Minnesota Department of Human Services (DHS) is seeking a qualified and enthusiastic individual to provide operational leadership, oversight, and direction for the Medical Services department of Direct Care and Treatment (DCT). DCT operates as a healthcare system in direct provision of care for vulnerable Minnesotans. It is the responsibility of this position, under the direction of the Chief Medical Officer for DCT (CMO) to work with many to ensure that the Medical Services department meets the objectives of ensuring excellent provision of care, operates with fiscal responsibility, and by carrying forward and managing strategic initiatives of the medical services team as well as the organization’s organized medical staff. ** Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) (Within Minnesota or neighboring 4 states: North & South Dakota, Iowa or Wisconsin) and flexible hours options are available. **

Key responsibilities include:

• Provide operational leadership, oversight, and management for Medical Services

• Provide leadership and supervision to Medical Services Department’s employees: Central Preadmissions, Transitions Team, and Credentialing Department.

• Oversee the department’s quality of care and patient safety activities.

• Assess financial needs for the department, prepare and manage annual budgets and expenditures and plan for future needs.

• Exercise data driven oversight as to the efficiency and effectiveness of the health care network.

• Plans, develops, implements, and monitors medical staff strategic initiatives and programs for effective utilization of resources.

• Direct, manage and coordinate the work of staff overseeing;

• Provide direction, management, coordination, and execution of high priority, time-limited, and enterprise-wide projects

*The Direct Care and Treatment Mgr. 4 is a statutory unclassified appointment and serves at the will of the appointing authority*

Minimum Qualifications

5 years of healthcare administration or management experience in a hospital setting. Experience must include:

Experience must include:

• Organization management and planning skills to develop and operationalize a new business infrastructure, transition in resources from different sources, and guide groups through major change processes.

• Demonstration of strong business acumen, knowledge of healthcare business practices, and experience in making complex and difficult decisions

• Experience with budget management and knowledge of financial and management information systems

• Project management skills to achieve complex and far-reaching goals

• Knowledge of healthcare reform initiatives at the national and state level

• Strong written and verbal communication skills to foster effective partnerships with a variety of internal and external partners.

• Demonstrated experience leading large-scale measurement and analytics initiatives.

AND

• Bachelor’s degree in healthcare administration or related field.

• Certification in one of the following: Professional project Management (CPPM), PMP (project management professional), and/or CPD (certified project director)

Preferred Qualifications

• Master's degree in public health, healthcare administration, business administration, leadership or closely related field.

• Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

Direct Care & Treatment (DCT) healthcare facilities require employees to provide documentation that they are free from tuberculosis (TB) through a blood test prior to employment. DCT does not accept TB skin testing.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.