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Description
The role can be based in the UK, LTN5 or BHX2.
This role focuses on those who have military experience interested in working in the private sector. Amazon’s military recruiting team is available to discuss the many opportunities within Amazon.
At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers – influencing change across the globe.
The Amazon Transportation Services (ATS) team is looking for a Business Continuity Program Manager (BCM) to support contingency planning for the end to end logistics network. Tasked with executing the ATS BCM Program including; risk assessments, business continuity planning, disaster recovery, exercising, crisis management, supporting the End to End disruption management playbook and peak planning. Supporting operational recovery of network during events such as adverse weather, wildfires, civil unrest, global health crises or similar external factors. The professional should be able to use their industry knowledge to build and maintain the playbooks required to prepare for and respond to any crisis management or severe event.
Key job responsibilities
The Professional must have a high degree of experience managing and maintaining complex logistics networks across multiple modalities. Responsible for working with stake holders across every team and modality to analyze and operationalise severe event and crisis responses and apply network protections. They must have the ability to communicate information that may be incomplete, indirect, highly complex, seemingly unrelated and/or technically advanced.
The professional must be detail focused with exceptional program management skills and be comfortable working with large data sets or able to use BI tools to build best in class response plans.
They must be comfortable with evolving technology, able to deal with and work through ambiguity, exhibit flexibility needed to shift workload in accordance with changing priorities, be comfortable leading in a sometimes stressful and fast-paced, priority-driven environment, and be prepared to brief departmental leadership. They must be a highly motivated self-starter who can operate within a global team.
A day in the life
Reporting to the BC Manager you will be responsible for program managing the E2E playbook, working with the BCM team and cross functional leads to manage, maintain and keep the playbook in good order. Act as the network protections subject matter expert and lead efforts to develop, exercise and train others in protection measures such as when to apply protections. Along side the E2E playbook you will be involved in the day to day activities of the BCM team and be expected to learn how to mange incidents and lead crisis management calls.
About the team
The Business Continuity Team is small but effective yet you will have the optometry to work across all levels and steer a critical component to Amazons success. The team is fast paced, flexible and seen as subject matter experts in all areas of keeping our customer promises. The team values accountability, a cool head and long term thinking.
As with any crisis management function the team operates in a 24/7 environment and some on call or weekend work will be required from time to time.
We are open to hiring candidates to work out of one of the following locations:
Coalville, LEC, GBR | Dunstable, GBR
Basic Qualifications
Bachelor's degree
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience working cross functionally with tech and non-tech teams
Experience defining program requirements and using data and metrics to determine improvements
Experience in program or project management
Experience implementing repeatable processes and driving automation or standardization
Experience defining and executing program requirements
Preferred Qualifications
Experience in driving end to end delivery, and communicating results to senior leadership
Experience leading process improvements
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).