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Working/Functional Title

Education Abroad Coordinator

Position Summary

The candidate for this position is responsible for executing clerical tasks related to education abroad courses and international visitors within the Institute of Global Health (IGH). This position facilitates the preparation of education abroad programs for the IGH with the Office of Education Abroad (OEA), including arrangement of in-country logistics. This position leads the marketing, recruitment and enrollment activities for study abroad experiences, and will be a liaison between student organizations, college advisors and various IGH education abroad programs. The person will help coordinate travel requests and travel reimbursements with IGH financial staff. The candidate will be expected to display professional skills and cultural humility in dealing professionally with students, faculty, and academic staff and international partners. The position will work with confidential and sensitive information following FERPA and MSU guidelines requiring the candidate to exercise sound judgment, while displaying utmost confidentiality and discretion. The candidate must prioritize and respond to inquiries from key offices, faculty, staff, and students in a timely fashion; read and summarize relevant materials and prepare reports to keep office leadership and staff informed on pertinent events or relevant matters; understand and interpret university policy, protocol and administrative procedures in response to inquiries and initiate necessary action.

A successful candidate will coordinate logistics domestically and in-country, help coordinate and arrange payments for lodging, in-country transportation, and speaker fee(s); initiates annual updating of syllabi with faculty (and as needed when policy changes occur), prepares travel waivers (as needed), updates program directors and assistants of program development and training courses. Utilizes a project management tool to maintain track of activities. Student recruitment for IGH education abroad programs - coordinates and arranges information sessions and pre-departure meetings; represents IGH in annual Education Abroad Expos; responsible for setting up meetings and activities that engage education abroad alumni. Enrollment of students in IGH education abroad programs - reviews, processes and tracks student applications, troubleshoots enrollments, receives and process payments for application fees, assists in processing grade submissions, maintains student records, serves as primary liaison with Office of Education Abroad, IOMO, MSUCOM Academic Programs, MSUCOM Office of the Registrar, MSUCOM Clerkship Department, program leaders, travel agencies, RSAC (as needed), program participants and other university and college administrators/advisors. Utilizes a project management tool to maintain track of activities. Clerical and customer service support- initiates development of communication materials in collaboration with communications lead to promote education abroad programs among students, faculty and staff in all activities and events needed; responds in a timely manner to emails, phone calls or in person meetings with students, advisors or faculty/staff to provide information related to education abroad programs. Management of visiting scholars; coordinates logistics for visiting scholars including tasks such as hotel or lodging accommodations, transportation, organizing itineraries, arranging meetings with faculty, assistance with excursions, etc. coordinates pre-departure assistance with letters of invitation for visas (in collaboration with the Associate Dean/Director), and other necessary paperwork.

Minimum Requirements

Knowledge equivalent to that which normally would be acquired in the first two to three years in college, technical school or related field; one to three years of related and progressively more responsible or expansive work experience in a professional office setting, performing secretarial and administrative tasks, including experience with scheduling meetings, data entry, payroll processing, office machines, email and internet usage or in performing tasks related to the area of employment; experience in word processing, spreadsheet, mail merge, database, calendaring, publishing, and/or presentation software; or an equivalent combination of education and experience.

Desired Qualifications

Bachelor's degree. Knowledge normally acquired with 3-5 years of relevant work experience in administrative positions coordinating small scale projects, word processing, editing, reporting, calendaring and/or international programming and/or project management. Candidate must be able to work ON-SITE at MSU East Lansing Campus, 5 days a week, Monday to Friday from 8am to 5pm with occasional evening and weekend support to other IGH team members for visiting of domestic and international dignitaries or students from partner universities. Good judgment; ability to complete work in a timely manner. Must be able to work with international students and partners in a global/international environment. Valid Michigan vehicle operator's license. Proficiency with all Microsoft Office tools; Google Suite - including Google docs and media. Bilingual in English and any other language, with preference for Spanish.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Cover letter and resume.

Special Instructions

Candidate must be able to work ON-SITE at MSU East Lansing Campus, 5 days a week, Monday to Friday from 8am to 5pm with occasional evening and weekend support to other IGH team members for visiting of domestic and international dignitaries or students from partner universities.

Work Hours

STANDARD 8-5

Bidding eligibility ends March 18, 2025, 11:55 PM