At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
Characteristic Duties and Responsibilities
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``` - Prepare clear and thorough written agreement between the conference and the institution which conveys mutual commitments. Reviews, negotiates, edits and approves contracts for all events and meeting/events space bookings. - Assists customers in planning conference details, including dates, length of stay, locations, registration, physical facilities and equipment, culinary service, external tours and recreational events, and related arrangements. - Makes arrangements for luncheons, tours, and meeting space within REHS and/or related facilities for individual and group visitors. - Reserves classroom and meeting space, and makes arrangements with a variety of service providers for the facility preparation, including tables, seating configurations, overall decor, audio-visual equipment, telephone service, and related equipment. - Meets and corresponds with conference representatives both prior to and during planning sessions in order to ensure maximum customer satisfaction. - Ensures conference facilities and culinary services meets the needs of the conference; prior to and during the conference. - Meets with University, external groups and individuals in order to encourage the use of University facilities for conferences, workshops and related events. - Collaborate with partners to ensure timely responses to guests needs. - Assist in the development of marketing materials related to conference and meeting/events space bookings needs. - Assists in developing new information systems, service standards, cost controls and pricing policies in order to optimize overall customer satisfaction. - Enter conference and meeting/events space bookings data into computer based conference information system Kinetics to ensure accurate bills and historical records. - Assist in the coordination of student housing operations in non-contractual school year. Includes: preseason, between, and postseason semester housing contracts, REHS Guest House - Visiting Scholars accommodations, Guest Apartments, MSU Intercollegiate Athletics housing needs and non-traditional housing for interns, academic candidates, and researchers. - Educates and encourages all customers to be supportive of the Spartan Green initiative in their conference and meeting/event space booking activities. - Participates in the resolution of employee complaints and grievances. - Actively participates on committees and partner meetings to represent University Conference Services and provide valuable input. Tasks may include information gathering, presentation, or agenda preparation.
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``` - Attend professional development training programs.
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``` - Remains current in field by attending nationally recognized seminars, conferences and other programs.
Communication/Interpersonal Relationships Interacts with:
Current and Potential Customers - in order to inform about Residential and Hospitality Services event offerings; assist in planning events; determine needs; resolve questions, problems and complaints; and follow up on compliments and suggestions.
University Administrators - in order to determine facility, s