Description
Are you an experienced technologist who loves working with customers to understand their cloud needs, synthesizing data from multiple sources (e.g. industry analysis, analysts, influencers), and combining that with your experience to drive broad product outcomes that exceed customer expectations? Do you like the idea of simplifying and creating broad, portfolio-level value propositions that make it easier for customers to understand how cloud technology can be applied in their businesses with high impact? Yes? We have a role that you will find interesting.
At Amazon Web Services (AWS), Technical Product Marketing Managers work backwards from their understanding of customer and industry requirements and are able to “connect the dots” between various different AWS capabilities and services to make sure that we are building and marketing the right portfolios of offerings to meet and exceed the needs of our customers – and that we’re able to clearly articulate the value propositions of our capabilities. In this role you will leverage your own deep experience as a technologist who has worked closely with customers who use cloud capabilities, synthesize external and internal data from multiple sources, and work closely with AWS Product Managers across numerous different services. You’ll help guide feature prioritization, ensure consistency between various different services, and own the development of crisp, highly differentiated, and compelling positioning and messaging at the portfolio level.
AWS is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. You’ll have the chance to work on various different sets of these services and capabilities (including Analytics, Developer Tools, Compute, Databases, Generative AI, Observability, Security) based on your experience, interest, and aptitude – as well as on new offerings while they are being developed.
We are looking for builders who have experience working directly with customers, analyzing and synthesizing data from multiple sources, and who thrive both when working closely with engineering teams to influence product outcomes and building value propositions that will educate customers on the value that technology can bring to them. In particular, we are looking for individuals who can operate at both a broad and deep level; who can understand our technology with the same depth that our customers do, and who can think like a technologist and a business leader simultaneously.
Preference for this role to sit in Seattle, WA USA, but open to these additional locations: Arlington, VA, USA | Boston, MA, USA | New York, NY, USA | Portland, OR, USA | San Francisco, CA, USA | Santa Clara, CA, USA. Relocation offered from within the US to these locations only.
Key job responsibilities
• Partner with engineering and product management to develop portfolio-level strategy documents to guide prioritization of AWS offerings and capabilities we build
• Creation of positioning and messaging artifacts that will represent our offerings at a portfolio level
• Analysis and synthesis of 1st and 3rd party data (including driving direct data gathering from customers) to define opportunities for our offerings
• Acting as an advocate for customers within AWS (both based on direct customer work and your interactions with our customer-facing teams) during the product development process
• Involvement in the generation of content artifacts (presentations, demos, etc.) that can be leveraged broadly to educate customers on our offerings
• Working closely with other AWS teams to ensure these value propositions are articulated broadly and clearly (e.g. re:Invent keynote, AWS Summits, other AWS sales and marketing channels)
• Open to some travel (up to 15%)
A day in the life
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
About the team
Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Basic Qualifications
• 7+ years experience working directly with customers on adoption of cloud-based products and services
• 7+ years working knowledge cloud-based architectures in one or more technical domains (e.g. Analytics, Developer Tools, Compute, Databases, Generative AI, Observability, Security, etc.)
• Bachelor's degree in Computer Science or similar field or equivalent experience
Preferred Qualifications
• High level of comfort communicating effectively across internal and external organizations, and with executives (both in customer and internal environments) and a passion for learning and for helping others to learn
• Professional experience architecting/operating solutions built on AWS or other cloud platforms; Hands-on experience with AWS
• AWS Solutions Architect Associate or Professional certification
• Prior Technical Product Marketing experience
• MBA degree
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,100/year in our lowest geographic market up to $277,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.