EASTHAMPTON Medical Receptionist Thank you for expressing your interest
in pursuing a career with Valley Medical Group. We are a provider-owned,
multi-specialty group dedicated to fostering diversity, equity, and
inclusion in healthcare. We proudly serve a diverse community of over
55,000 patients at four locations throughout the Pioneer Valley. Valley
Medical Group is looking for a Medical Receptionist to join our Family
Practice team and work in our Easthampton Medical Center. If you are
looking for a dynamic environment, this is your opportunity! Hours: 40
hours, Monday-Friday generally between 7:00am-6:00pm with occasional
rotating weekend shifts, a few times per year. Hours may vary depending
on department needs. Exact schedule to be discussed at time of
interview. As the Medical Receptionist you will be responsible for phone
and portal management, which includes answering and directing calls,
documenting messages, queueing medications, and relaying messages to
patients from Providers. Additionally, you will also be responsible for
managing reception inboxes and portal messages by responding to
questions and scheduling same day and future appointments. Job
Responsibilities: Answer and direct phone calls Patient check in: obtain
demographic information, insurance verification, collect payments,
provide necessary forms Patient check out: schedule follow-up
appointments Document all interactions in the Electronic Medical Record
(EMR) Required Qualifications: High school degree or GED 2 or more years
of customer service experience Ability to multitask and prioritize
Additional Preferred Qualifications: Experience as a medical
receptionist or other front office experience preferred Experience
working in an electronic medical record (EMR) Experience with multiline
phones If you do not meet all of the preferred qualifications, we
strongly encourage you to apply and/ or inquire. We often have multiple
open positions and could consider you for another opportunity with our
organization. Valley Medical Group offers: Medical, Dental & Vision
Plans 401(k) Plan with Company Match Health Savings Account & Flexible
Spending Account Generous Paid Time Off 7 Paid Holidays Company-Paid
Long-Term Disability Insurance Company-Paid Life Insurance Voluntary
Life, Accident and Critical Illness Insurance Options Company Wellness
Program Employee Assistance Program Commitment to Diversity, Equity, and
Inclusion Free On-Site Parking Valley Medical Group values Diversity,
Equity, and Inclusion as an Equal Employment Opportunity Employer Valley
Medical Group provides a workplace free from discrimination, harassment,
and retaliation on the basis of race, color, age, natural origin,
ethnicity, religion, gender, pregnancy, marital status, sexual
orientation, citizenship, genetic disposition, disability, veteran\'s
status or any other protected classification. While committing to
promote diversity, equity and inclusion in the workplace, we actively
strive to recruit, hire, promote, and retain a diverse workforce. VMG
has an active DEI committee & and provides DEI training to our
employees. We work hard to maintain a workplace where all employees feel
valued, respected, and empowered to reach their full potential.