JOB REQUIREMENTS: Chem Master Carpet Cleaning Technician Job Description
Compensation: Base plus commission bonuses and performance incentives
JOB SUMMARY: To assist in retaining residential and commercial customers
by providing the most amazing service experience with The Longest
Lasting Clean. ESSENTIAL DUTIES: All day physical labor (including but
not limited to lifting up to 100lbs, bending, climbing up steps,
stretching and squatting, carrying, repetitive movements with legs and
arms) Carpet cleaning Upholstery Cleaning Applying protective coatings
to carpet and upholstery Ceramic Tile and Grout cleaning and sealing
Odor treatments for carpet & upholstery Communication with owners and
customers on a regular basis Using mobile devices to communication and
enter information Arriving on time to work and to appointments within
scheduled window of time Cleaning and maintaining professional
appearance of company vehicle and all equipment Assist on small repair
or maintenance of cleaning equipment and tools Pass proper inspection of
completed work Record keeping and processing paperwork Attend all
company meetings and discussions Redo ratio on completed work not more
than 2% in a month Training of new employees performed according to the
specific company plan 95% complete satisfaction reported by all
customers you provide service to Other duties, including various
projects, as requested by supervisor Some evenings (past 6pm) and
several weekends of work are required (with high pay) Operate a company
vehicle. Use tools and machinery to complete assigned work Discuss and
demonstrate, add-on products and services REQUIRED KNOWLEDGE, SKILLS,
ABILITIES (machine use, interpersonal skills and physical aspects of the
job) Ability to operate standard basic machinery Excellent customer
service skills; ability to speak to all different personality types
clearly in a friendly positive professional way. Ability to turn a
potentially negative situation into a positive or satisfactory one
Excellent communication skills; write legibly, ability to greet & hold a
conversation with others in an enthusiastic, friendly, respectful
manner, never arguing or intentionally causing a conflict. Excellent
listening skills; ability to hear what a customer or the manager is
looking for or what questions are being asked. Never rudely interrupting
or talking over others Patient, reliable, respectful and polite
personality characteristics Super strong attention to detail and follow
through Honesty (never promise something you can\'t deliver, always
enter correct data on time keeping or financial records, never steal or
intentionally deceive customers or the company) Punctuality Adaptability
to multiple changing environments and situations Organizational skills
Basic math skills (there will be a simple math questionnaire to complete
at interview) Accept responsibility with errors and mistakes. Own up to
them and try to make it right, starting with an apology. Independent
thinker with good judgement and initiative. Ability to solve problems by
using all available resources QUALIFICATIONS: Must have a clean driving
record CHARACTERISTICS OF THIS POSITION Skills: Social poise
Communication Listening skills Organization Able to express ideas Task
oriented Mechanical Safe and cautious driver Able to perform basic math
calculations Legible handwriting Motivation: Responsibilities Problem
solving Hard work with quick visible results Work unsupervised
Steam-clean or shampoo carpets. Move heavy furniture, equipment, or
supplies, either manually or with hand trucks. Clean and rest *****
OTHER EXPERIENCE AND QUALIFICATIONS: Experienced or IICRC Certification
prefered ***** APPLICATION INSTRUCTIONS: Apply In Person: Chem
Master 2026 Esmond Rd Eau Claire, WI 54701 M-F 8:30-5 Mail a Rsum: Chem
Master 2026 Esmond Rd Eau Claire, WI 54701 Apply Online:
https://www.chemmasterrestoration.com/careers Call For Appoin ment:
715-832-7738 E-Mail a Work Application: jeff@ChemMaster.com