Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs – helping patients access and navigate care anytime and anywhere.
As a team member of our Optum At Home product, together with an interdisciplinary care team we help patients navigate the health care system, and connect them to key support services. This preventive care can help patients stay well at home.
We’re connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together.
The Optum at Home leader will report directly to the President of Optum Health, Home & Community business. This leader will drive a growth and transformation agenda for the home-based longitudinal care assets, including legacy Landmark Health, legacy Prospero, complex members and full health plan populations on an “at-risk” basis. Keeping the patient and member at the center, this leader will drive the strategy and execution of Optum at Home. The leader will also lead our collaboration with UnitedHealth Care in the management of Medicare Advantage Individual and Dual Special Needs populations.
The Optum at Home leader will oversee $20B+ in revenue and lead a team of over 4,000 employees in business operations and clinical roles, all of which are fully accountable to meet the mutually agreed upon business financial and growth goals. The critical focus for this leader will be in setting a leadership tone of empowerment, inclusive leadership and engaging the hearts and minds of all employees working in service of our strategy, to serve our patients and members.
Primary Responsibilities:
Leadership responsibilities
Manage all aspects of the P&L, including driving growth, reducing medical expense, STARs performance, coding accuracy and administrative cost efficiency
Lead the strategy creation and implementation, spanning assets in the benefit and care delivery space
Organize the current businesses into a cohesive unit to deliver best-in-class integrated medical-behavioral care for complex populations
Drive a culture of collaboration with patient and member experience at the center of our strategy and decisions
Establish a high performing organization, focused on engaging talent, promoting an inclusive culture, advancing efforts around diversity and health equity
Manage growth by partnering with internal matrixed stakeholders (e.g., Optum Health leadership, UHC leadership, clinical leadership and other business and functional leaders)
Be a talent steward across the enterprise; develop and coach growth leadership
Determine opportunities to integrate Optum at Home with matrix corporate services across the enterprise
Lead integration efforts including visioning, culture and operating discipline
Internal relationship responsibilities
Partner with Growth, Marketing, Corporate Development, Operations, Finance, HCE, Human Capital, Customer Office and newly acquired businesses to develop a holistic vision that demonstrates our value for the clients and markets we serve
Innovate for solution design and service offerings while fostering a high performing culture
Partner with finance leadership to drive growth while managing costs
Communicate and present effectively at multiple audiences and levels
Serve as a business executive, with an enterprise view, collaborating with peers across Optum and UHG
External client responsibilities
Build and enhance our brand in the healthcare industry, specifically with organizations focused on behavioral and mental health
Develop innovative products and services
Lead, cultivate and deepen complex key client relationships
Drive complex solutions and expand solutioning with existing external clients and markets to drive growth
Pursue new partnership and acquisition opportunities to drive growth and member value
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Disruptive thinker, willing to challenge conventional and siloed thinking, drive change and offer a different viewpoint
Proven ability to operate and effectively navigate in a highly complex, matrix environment with a high level of collaboration
Proven experience and expertise in healthcare, insurance or related industry (ex. consulting, wellness, pharmacy, etc.)
Progressive management experience with ability to successfully recruit, hire, develop and engage talent
Demonstrated commitment and experience in driving efforts around inclusion, diversity and health equity
Experience leading teams on a national level with a bent toward transformation
Proven track record for achieving business growth and financial goals
Demonstrated success in accessing and influencing senior level and / or C-Suite clients, and / or business partners in a highly matrixed organization
Deep understanding of health plans, including Medicaid, Medicare, commercial markets and innovative financial arrangements
Strong financial acumen and prior large-scale P&L experience as well as budgeting and full risk and fee-based arrangements
Demonstrated leadership of driving results through times of ambiguity and change
Preferred Qualifications:
Experience with Medicare or Medicaid, DSNP, MAPD, MME as well as commercial insurance, and/or LTC/LTSS organization
Experience leading a health plan or a care delivery organization
Strong written and verbal communication skills, including well-developed interpersonal skills used to influence the behavior of others across a highly matrixed organization – ability to speak to large groups
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.