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Georgia Employer CUSTOMER SERVICE AGENT, OCEAN EXPORT in Ellenwood, Georgia
Job T Itle: Customer Service Agent, Ocean ExportFLSA: Non-ExemptReports To: ManagerWork Location: Forest Park, GASchedule: 9am - 6pm (M - F)OVERVIEW:A global leading Freight Forwarding/ Logistics company is looking for a motivated candidate for the opening of Customer Service Agent in their Ocean Export department.The main duties include ensuring the proper and timely movement of freight and information,while providing an exceptional customer service within the Ocean Export department.By working for a major logistics company, you will be able to learn about the flow of goods across the world.ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:* Arrange Ocean Export shipment processes by creating bookings with carriers.* Communicate with customers to obtain information necessary for smooth and timely freight flow.* Respond to requests for quotes and tracking of shipments.* Prepare documents such as arrival notices, export declarations, certificate of origin, letters of credit and others.* Process data entry into the company system in accordance with the company's procedures and external regulations.* Perform duties requested by Management.QUALIFICATIONS:* Proficiency in Microsoft Office (Excel and Word)* Previous work experience as a customer service or data entry experience. (No Ocean Export experience required. The company will provide trainings).* Able to work overtime.About Advantage ResourcingAdvantage Resourcing is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Resourcing is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.Advantage Resourcing makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, ancestry, medical condition, age, marital status, national origin, citizen status, political affiliation, union membership, genetic information, physical or mental disability, veteran status, denial of medical or family leave, pregnancy or pregnancy disability leave or any other protected group status as defined by federal, state or local law. We will provide reasonable accommodations throughout the application or interviewing process. If you require a reasonable accommodation, contact us. Advantage Resourcing is an E-verify employer.