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Overview
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Responsibilities
Provides evaluation, engineering/design and implementation services for new products, technologies and solutions to address corporate business requirements. Provides escalation support to Tier 1 and 2 engineers.
Demonstrates creativity and takes initiative in problem solving. Resolves or facilitates resolution of complex problems for assigned programs.
Has a thorough and comprehensive mastery of supported platforms/products and environments.
Focuses the majority of time on complex engineering, architectural and implementation tasks.
Project assignments are large in scope and are highly complex.
Provide exceptional customer service to CommonSpirit Health end users, Business Stakeholders and other members of CommonSpirit Health IT.
Perform daily production support activities.
Participate in team on-call rotations.
Lead projects associated with the enhancement, upgrade/patching, or implementation of new or existing technology solutions.
Coordinate implementation and support efforts between IT Operations and other CommonSpirit Health IT teams.
Provide oversight and facilitation of the CommonSpirit Health IT change management process as it applies to the IT Operations team.
Review, recommend and monitor the source code/versioning management function adhering to technical management guidelines.
Remote eligible.
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.
Qualifications
BA or BS in Computer Science, Technology, or Business discipline or equivalent experience is required.
Minimum of 7 years of professional experience in an IT technical or infrastructure field is required.
One or more of the following sets of qualifications:
Data Center
6+ years hands on experience monitoring and operating data center power and cooling infrastructures (UPS, PDU, STS, ATS, CRAC, Generators, transformers, rectifiers, and Chillers).
4+ years’ experience building and deploying data center racks and rack enclosures.
4+ years’ experience using and deploying building management and/or monitoring systems.
4+ years’ experience managing and reporting on data center systems and building capacity.
4+ years’ experience planning and installing data center copper and fiber optic cabling.
Ability to develop and organize written documentation and procedures is required.
Ability to exercise good judgment in determining work and problem resolution priorities and approaches.
Demonstrates a customer service approach to service delivery and effectively communicates with our customers on requests and incidents.
Strong conflict resolution skills.
Ability to multi-task in a fast-paced work environment.
Team players will work closely in a team environment.
Experience with MS Access database preferred
Knowledge of operations and maintenance of all electrical, mechanical, and HVAC equipment within the data center environment.
Has an understanding of high voltage filtered systems including UPS, PDU, transformer, etc.
Advanced knowledge of CRAC systems, chilled and air-cooled systems.
Advanced knowledge of generators.
Knowledge of local building codes, fire codes, and regulations to help ensure compliance
TRAVEL REQUIRED
Moderate travel may be required: 0-25% during the normal course of business but may be required to travel more frequently during certain events.
Pay Range
$44.83 - $65.00 /hour
We are an equal opportunity/affirmative action employer.