The Kaizen Story
From the start, Kaizen Collision Center was creative in choosing what
opportunities to pursue. We embrace OEM Certifications, Dealership
Relationships, electrical vehicle repair, employee training, and
building relationships within the community.
Kaizen means to improve continuously; this is our motto every day. We work
hard daily to provide customers with the highest level of auto repair service
in a friendly and comfortable atmosphere.
We are excited about the next phase of growth and look forward to establishing
Kaizen Collision Center as the leading repair platform in the country. With
our continued growth, opportunities for employees, and ability to
supersede client relationships, Kaizen will continue to grow.
That's why we'd like to invite you to come and join our team! Whether
you are an experienced technician or just coming out of trade school, this
is the company for you.
Kaizen Collision Center
Contact No.: 623.258.0577
UPDATED JOB OPENING! (URGENT)
Job Opening: Customer Service Representative
Job openings are available at the following Kaizen Collision Center branch
locations across various states.
Colorado branch location:
-1021 Carbon Ct., Erie, CO 80516
Position Title: Customer Service Representative
Department: Operations
Reports to: General Manager
Position Summary:
The Customer Service Representative is responsible for providing exceptional
customer service to all customers and business partners of Kaizen Collision
Center throughout the repair process.
Responsibilities:
Review with customers and walk through the repair process: Greet
customers by phone or in person; explain to customers about the collision
repair process, including insurance claims information, processing, and
payment procedures. The Customer Service Representative is responsible for
establishing an effective relationship with each customer to support a
positive customer experience.
Complete vehicle intake process: This includes mapping damage,
photographing vehicles, and documenting work files per company and repair
partner standards.
Perform administrative tasks: Administrative tasks include collecting
payments, updating the rentals management portal (ARMS), supporting
the general manager with expense documentation, and conducting Accounts
Receivable follow-up.
Additional responsibilities as assigned.
Job duties/Job descriptions may be adjusted or added based on the needs of
the business or at management's discretion
Requirements:
Ability to work collaboratively with the team to meet shared objectives.
Effective time management.
Able to multitask and manage competing priorities
Communicate effectively with teammates, customers, and business partners.
Proficient with computers.
Excellent customer service skills.
Valid driver's license required.
Eligible to work in the United States.
Willing and able to pass a thorough background check.
Preferred Qualifications:
Bilingual (Spanish).
Knowledge of the Collision Industry.
For Quick Applications, apply through any of the following :
Kaizen Career Portal: Job Opportunities (paycomonline.net) (recommended)
Website: https://www.kaizenautocare.com/
Or Direct Email to: tracy.sullivan@kaizencollisioncenter.com
(Director of Talent Acquisition)
contact #623.258.0577
Or Apply in person @ the Company job site
Job Type: Full-time
Salary: From $18.00 - $23.00 per hour
Posted salary is an approximation and subject to change depending on
experience.
Benefits:
401(k)
401(k) matching
Dental Insurance
Health insurance
Paid time off
Vision insurance
Experience level: 1 year
Shift: Day shift
Weekly day range: Monday to Friday
Work setting: In-person