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Emerson Master Data Management Specialist I in Escazú, Costa Rica

Description of duties & activities

1. Data Enrichment

  • Research company locations, evaluate industry code information from company websites, industry websites, and BU and Impact Partner sources to determine accurate industry codes for each site and a master industry code that best represents the Automation Solutions' overall business with that customer.

  • Review sets of company and contact records identified as potential merges, research anomalies, correct data and perform merges.

  • Perform address standardization using Address Doctor data. Monitor Postal Standard of assigned countries.

  • Review company records (including Impact Partner and Interco records) and ensure that primary address and operational addresses are grouped correctly.

  • Research and correct company address and sales information that failed the imports process to facilitate manual loading of data in the Global Data Management System.

  • Create and update company, industry, and custom groupings based on company hierarchies and relationship. • Perform targeted clean-up through data enrichment processes & forms.

  • Ensure accuracy of company hierarchy and group composition of assigned key and marquee accounts.

2. Reports Creation and Inquiries

  • Process GDM user login and termination requests received via the support mailbox by creating new account and updating level of access.

  • Handle requests related to sales information modifications in CRM.

  • Process requests related to CRM account merges, account splits and assigning of primary records.

  • Handle requests related to changing of company’s industry codes and account types via the support mailbox.

3. Testing

  • Perform thorough system testing for enhancements and new releases of the CDM system. Provide detailed test results to the leads and/or the POCs.

4. Continuous Improvement

  • Provide recommendations to enhance (not limited to) forms/workbenches in the CDM system.

Education and Professional Qualifications:

  • Bachelor’s Degree Information Technology, Computer Science, or any business-related fields

  • 0–1-year related work experience

Requirements and Attributes:

  • Strong interest in manipulating and analyzing large data sets.

  • High attention to detail and can quickly spot inaccuracies in the data.

  • Interpersonal savvy and able to collaborate and efficiently work with people at any level.

  • Effective verbal and written communication skills. Should be able to adapt communication style to suit different audiences.

  • Resourceful and be able to find efficient ways to overcome challenges.

  • Working knowledge of Microsoft Excel

  • Exposure to TOAD, Oracle Applications, PL/SQL, and/or Oracle forms is a plus.

  • Knowledge of PowerBI, Power Query and other reporting tools is an advantage.

Requisition ID : 23015649

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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