Consumer Sales Representative-Retail
Job Locations
US-CO-Estes Park
ID
2024-23337
Company
TDS Telecom
Pay Range
$17.31 - $25.97
Sign-On Bonus
$2,500
Overview
Work Location: 405 Stanley Ave, Estes Park, CO
Type of Position: Full Time - 40 Hours per Week
Hourly Rate: $18.85 with UNCAPPED commission! Annual earnings will be
around $43,400 if you are just meeting your goals!
Hours: 8:00 - 5:00 PM (NO WEEKENDS!)
Lunch/Breaks: 60-minute lunch, and two 15 - minute paid breaks depending
on the schedule for the day!
Sign on Bonus: $2500 (50% after 3 months and 50% after 6 months)
What does a day in the life as a Consumer Sales Representative - Retail look
like?!
You'll start by getting logged into the systems before unlocking the store
doors, then depending on the store traffic, you'll initiate your day by
welcoming customers either in person or over the phone. During customer
interactions, your primary focus is to address their initial inquiries with
a positive demeanor, displaying empathy when necessary. These interactions
will include a variety of what a customer is looking for, including
questions about new or existing services, troubleshooting issues or inquires
about our fiber construction.
You will be expected to utilize the provided tools effectively to retain
customers and boost revenue by promoting additional services. (Do you think
you have what it takes to earn a spot on the 5 - day Elite Seller trip to a
tropical destination!?) While daily tasks may vary, you will
generally spend more time on call then assisting customers in person at the
sto
Did we mention that you'll also be receiving these amazing benefits?
Medical, Dental, Vision coverage starting on day 1 of employment!
Excellent 401k plan (100% matching on 3%, 40% matching on 2%)
3 weeks of vacation and 2 weeks of sick time per year! 5 weeks of PTO!
Discounts on TDS services
Tuition assistance after working with TDS for 1 year
Opportunity to earn a spot on our 5-day Elite Seller trip to a tropical
destination!
$175 additional payments during the first 2 months of employment.
If you are considering jobs like Customer Service Representative, Retail
Associate, Retail Sales Associate, Retail Team Member, or Retail Sales
Representative, then this career move would be a great fit!
The pay range listed for this position represents the low and high end of the
base compensation range. However, the base pay rate offered for this
position is expected to be $18.85 per hour. Also, certain positions are
eligible for additional forms of compensation.
About us:
TDS Broadband Service provides cable TV, broadband internet, and phone
service for more than 370,000 customer connections in Arizona, Colorado,
Nevada, New Mexico, North Carolina, Oregon, Utah, and Texas. Visit
helloTDS.com
Responsibilities
In this role, you will:
Deliver sales results through providing exceptional customer service: exceed
or meet monthly sales goals of strategic products such as but not limited
to, Voice, High Speed Data, TV and Internet Content Product offerings.
Delight and retain existing customer base by consistently providing
exceptional customer service on all billing inquiries, seasonal service
requests, toll inquiries, and other miscellaneous inquiries.
Consult with customers on these service calls to identify customer technology
needs and offer TDS product solutions they may not currently have and/or
offer at a better value.
Follow cash management procedures to assure accuracy in all cash and payment
handling from customer to deposit
Keep current with promotions, products and technology necessary to exceeding
or meeting sales goals.
Qualifications
Required Qualifications
1+ years' experience in a sales or customer service role.
2+ years computer experience (may include order applications, Microsoft
Outlook, Word, or Excel)
Must follow the TDS attendance guidelines in order to meet TDS's business
ne ds including but not limited to our obligations to our customers and to our
customers' needs
Benefits
Associates scheduled to work 20 or more hours per week have access to
medical, dental, vision, life insurance, a 401(k) plan, and paid
time off benefits such as vacation (15 days accrued per year for
full-time; pro-rated for part-time associates working between 20-39
hours), sick leave (10 days accrued per year for full-time and pro-rated
for all other associates), seven paid national holidays and one... For
full info follow application link.