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Communications Officer
Print (https://www.governmentjobs.com/careers/lanecountyor/jobs/newprint/4476370)
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Communications Officer
Salary
$28.52 - $38.19 Hourly
Location
Eugene, OR
Job Type
Regular
Job Number
202400175
Department
Sheriff's Office
Division
SO AD Communications
Opening Date
04/19/2024
Closing Date
5/13/2024 11:59 PM Pacific
FLSA
Non-Exempt
Description
Benefits
Questions
DESCRIPTION
About the Position
In this role, applicants will perform law enforcement telecommunications work in a dynamic 24/7 dispatch center which will include non-emergency and 9-1-1 calltaking, police and fire responder dispatching, as well as a full range of other professional duties.
APPLICANTS WITH DISPATCH EXPERIENCE IN LAW ENFORCEMENT PREFERRED.
About the Division
The Sheriff's Office, committed to justice and integrity, is sworn to protect and honored to serve the residents and visitors of Lane County.
The Sheriff’s Office provides an array of correctional services including a jail, a community corrections center (work-release), and out-of-custody programs such as community service and an inmate work crew.
Lane County covers over 4,600 square miles, and is nearly the size of the state of Connecticut. Nearly 300 staff, along with many volunteers, support these services and utilizes land, marine, air and other assets to maximize our response capability.
Schedule: Varies, must be available to work all days and shifts, including, but not limited to evenings, weekends and holidays. Some overtime may be required.
This is an LCPOA represented position
QUALIFICATIONS
Training:
Equivalent to the completion of the twelfth grade.
Experience:
One year of multi-line telephone system experience, along with police-related clerical work OR public safety communications work OR public contact work.
An equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying.
Special Requirements:
Possession of LEDS certification or ability to obtain within six months of initial appointment.
Possession of Telecommunicator certification or ability to obtain within one year of initial appointment.
Notes:
Employment for this position is contingent upon successful completion of pre-employment examination process; thorough background investigation, including criminal records check, drug screen, TB test, hearing and vision testing. Applicants who have been convicted of a felony or serious misdemeanor crimes will not qualify.
Employment for Communications Officer is contingent upon successful completion of:
• Zone Testing: Work performance, multi-task, manipulative skills test.
• Interview: All eligible candidates will be contacted by phone to schedule a date and time for an interview. You must pass the interview in order to continue in the hiring process.
• Background Investigation: A thorough background investigation will be conducted including a psychological examination, an evaluation with a psychologist, and a medical examination with a drug screen and TB test. You must pass the background investigation in order to continue in the hiring process.
Lane County Sheriff's Office examples of minimum standards and disqualifying factors (https://www.lanecounty.org/government/county_departments/human_resources/talent_acquisition/Selection_Process/sheriff_s_office_minimum_requirements_process)
Rejection for employment with the Sheriff's Office does not preclude an applicant from applying for another position of employment with Lane County.
Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
CLASSIFICATION DETAILS
Communications Officer Classification Details (https://agency.governmentjobs.com/lanecountyor/default.cfm?action=specbulletin&ClassSpecID=1013236&headerfooter=0)
Selection Process
SUPPLEMENTAL INFORMATION
Equal Employment Opportunity
Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
Strategic Plan
In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.
The 2022 -2024 Strategic Plan focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County. To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities. We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.
Veteran Preference Information (https://www.lanecounty.org/cms/One.aspx?portalId=3585881&pageId=5143112)
Careers with Lane County Offer Extraordinary Benefits
At Lane County, we value our employees and we show it with our extraordinary benefits. We know that you chose public service for more than a paycheck, and our outstanding benefits are designed to help you Live Well, Live Lane - throughout your career. Read on to learn what great benefits await you in a career with Lane County.
Introducing ALEX (https://www.myalex.com/lanecounty/home#choose-benefits) , Lane County's benefit advisor! ALEX is an interactive tool that will help you understand the benefits being offered, out of pocket expenses and coverage available. You will need the Collective Bargaining Unit found in your job posting and when asked for your date of hire, please put in today's date.
*The below information describes typical benefits available for Regular Full-time Employees. Actual benefits received may differ by position, employment status (regular, temporary, or extra help) and/or bargaining group.
ALEX Benefit Advisor (click here) (https://www.myalex.com/lanecounty/home#choose-benefits)
Collective Bargaining Units:
Admin-Pro
AFSCME
AFSCME Nurses
AFSCME Physicians
FOPPO
LCPOA
Local 626
Prosecuting Attorney's
Benefits to keep you & your family well - Physically
Health insurance coverage becomes effective the first of the month following your first 30 days as an eligible employee.
Medical/Rx/Vision - Lane County offers medical, prescription and vision exam coverage for you and your eligible dependents. The plan options and costs per month for 2018 are outlined below:
If you enroll in the HDHP the County will contribute to your HSA: $1,500 (individual) or $3,000 (family) annually. This amount is prorated based on date of hire.
Eligible employees who complete a Health History Risk Assessment (HHRA), Biometric Screening, and Comprehensive Health Review (CHR) at the Live Well Center receive a $20 per month credit.
Wellness Clinic - The Live Well Center is for Lane County benefits-eligible employees, spouses and dependents (ages 2 and up) who are enrolled in the Lane County health plan. Marathon Health manages the Live Well Center and their clinical team provides confidential, affordable care for your acute and preventive healthcare needs. The Live Well Center also provides health coaching, chronic disease counseling, comprehensive primary care services, and much more.
Dental - Lane County provides dental coverage for employees and their eligible dependents.
Employee Assistance Program (EAP) - Lane County provides this counseling and concierge service to employees and members of their immediate households.
Fitness Center Membership - Lane County provides employees with a free membership to a local fitness center. Employees may add their families at a discounted rate.
Benefits to keep you & your family well - Financially
Retirement - Lane County pays for, and enrolls employees in the Oregon Public Service Retirement Plan (OPSRP) and the Individual Account Program (IAP) following six full months of employment. (Current members are eligible upon hire.)
Disability - Lane County pays a portion of wages for eligible employees through Short-Term Disability, and provides Long-Term Disability coverage. Lane County complies with all State and Federal disability laws for employee, family, parental and pregnancy leaves regulations.
Time Management - Lane County provides employees with a generous bank of hours to be used for sick, vacation, family emergencies and personal days.
Holidays - Lane County provides 10 paid holidays per year:
New Year's Day Independence Day
Martin Luther King Jr's Birthday Labor Day
Presidents' Day Veterans' Day
Memorial Day Thanksgiving Day
Juneteenth Christmas Day
Life Insurance - Lane County pays for employee group term life insurance.
County-paid Training & Development to keep your career well
On-site Classes - Lane County offers a variety of on-site classes to develop employees' soft and technical skills.
Online Training - Lane County offers a variety of online classes through LEAP to help employees continually improve their skills.
Conferences & Seminars - Lane County will consider reimbursement for employees to attend professional conferences, dependent upon budget, to encourage continuous learning and professional development.
Lane County offers these other valuable benefits
Deferred Compensation Retirement Savings - Employees may enroll in a deferred compensation program 457(b) to save for retirement.
Vision - Eligible employees may purchase supplemental vision insurance.
Supplemental Life Insurance - Employees may purchase supplemental life insurance for themselves and their dependents/spouse.
Aflac - Optional employee-paid voluntary group coverage is available through Aflac.
Group Discounts - Group discounts may include homeowners and auto insurance, pet health insurance, credit union membership.
Paid medical, dental and vision coverage for dependents is determined by labor agreement or APM, as applicable. Physicians should contact their supervisor for health plan options and rates. Please note that Temporary and Extra Help positions are not typically eligible for benefits. This is only brief summary of benefits available to eligible Lane County employees. In all cases, plan documents govern.
For additional information about these extraordinary benefits contact the Benefit Resource Center at 1-866-468-7272, or Lane County HR at (541) 682-3124.
01
IMPORTANT: Please ensure you have included all RELEVANT education, employment and experience in your application. To ensure compliance with Oregon Equal Pay laws, Human Resources will conduct a wage analysis based on the information you have provided in your application to determine the appropriate starting wage if you are selected.
I acknowledge I have provided all relevant education and employment history.
02
Please answer YES if you meet one of the following criteria: a. You have a valid Oregon Driver's License. b. You have a valid driver's license from another state AND are able to obtain an Oregon Driver's License by the time of appointment.
Yes
No
03
Do you have a High School Diploma or equivalent to the completion of the twelfth grade?
Yes
No
04
This position requires you to be available to work all days and shifts, including holidays, and overtime as needed. Can you meet this requirement?
Yes
No
05
In this position, you must be able to work in a closed environment with no windows. Can you meet this requirement?
Yes
No
06
Have you ever been convicted of a crime, which at the time of conviction was classified as a felony, or was punishable at the time of conviction by a maximum term of more than 1 year? (Note: A "yes" answer constitutes an automatic disqualifying condition and you cannot be employed by the Lane County Sheriff).
No
Yes
07
Have you ever been convicted of an offense involving the unlawful use, possession, delivery or manufacture of a controlled substance, narcotic or dangerous drug? (Note: A "yes" answer constitutes an automatic disqualifying condition and you cannot be employed by the Lane County Sheriff).
No
Yes
08
Do you have at least one year of multi-line telephone system experience, along with police-related clerical work OR public safety communications work OR public contact work?
Yes
No
09
Describe your customer service related experience and provide an example of how you handled a stressful situation while working with the public. (20 pts.)
10
Describe your experience using a multiline telephone system. (20 pts.)
11
Describe any work or volunteer experience, an any, working for a criminal justice agency, including information about experience in police dispatching, call-taking and police records. (20 pts.)
12
Describe your experience or education related to working with people whose cultural backgrounds are different than your own. (20 pts.)
13
In this profession, we are often subjected to situations that may be graphic in nature, such as rapes, motor vehicle accidents, suicide and child abuse. Please tell us what skills you possess that would help you cope in such situations. (20 pts.)
Required Question
Agency
Lane County
Department
Sheriff's Office
Address
125 E 8th Ave Eugene, Oregon
Website
https://www.lanecountyor.gov
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