Do you love to create delight through design and attention to detail?
Are you a MacGyver who always finds a way to get it done? If so, then we
invite you to apply to AutoCamp to join our adventure. AutoCamp is
seeking a Front Desk Night Auditor to be responsible for front desk
duties during the overnight shift and completing audit procedures on a
nightly basis. AutoCamp is a lifestyle hotel brand that is changing the
way people experience the great outdoors. We provide an upscale,
hassle-free, and comfortable experience in the world\'s top outdoor
destinations - we call it Outdoor Hospitality. Sound good? We\'d love to
hear from you. Be sure to fill out the application and if you have a
resume and a cover letter attach them too. Requirements ESSENTIAL
RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO: Greet and welcome guests
by speaking in a warm, friendly and courteous manner. Support guests
with registration and accommodation assignments, helping with special
requests when needed and possible. Guide guests with
check-ins/check-outs in an efficient and friendly manner, and in
accordance to Autocamp?s policies. Collect and distributes messages for
guests. Pre-register, block and take reservations; and when necessary
future reservations following hotel rate structures, discounts, and sell
strategies. Resolve guest complaints and assists with inquiries that
relate to Autocamp?s services, events, directions, local attractions,
etc. Assist in solving billing discrepancies. Perform cancellations
according to procedures. Follow through and complete Supervisor?s
checklist by end of shift. Ensure that all information pertinent to the
desk or related areas is passed on to the following shift manager or
supervisor. Attend department meetings. Perform any other duties as
requested by Supervisor. DESIRED SKILLS AND EXPERIENCE Ability and
Comfort in Working with Cloud Based Applications Preferred: Knowledge of
Google Suite products. Preferred: Customer service background.
EDUCATIONAL REQUIREMENTS AND PREFERENCES No educational requirement.
Preferred: College degree in hospitality, business administration or
similar. THE RIGHT PERSON WILL Strong Relational Skills Thoroughness and
an Attention to Detail Excellent and Attentive Customer Service Must be
a MacGyver, and able to find solutions when issues arise.