This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/6365401
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rBilling & Collections Coordinator, Intermediate
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rLocation: Campus Health Services
rRegular/Temporary: Regular
rJob ID: 607644
rFull/Part Time: Full-Time
r
r Workplace Culture
NAU aims to be the nation\'s preeminent engine of opportunity, vehicle
of economic mobility, and driver of social impact by delivering
equitable postsecondary value in Arizona and beyond.
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Special Information
This position is an on-site position which requires the incumbent to
complete their work primarily at an NAU site, campus, or facility with
or without accommodation. Opportunities for remote work are rare.
Job Description
Performs a variety of coordination and support duties related to billing
and collections for Campus Health Services to ensure compliance with
best billing practices, electronic billing regulations and HIPAA. This
position requires a thorough knowledge of revenue cycle processes and
health insurance/medical terminology. Assists with the monitoring and
troubleshooting of accounts receivables, financial reporting, and other
general administrative support functions. Provides excellent customer
service to patients, clients, and staff. Demonstrates initiative and
ability to work independently. Utilizes judgement to handle differing
office situations in accordance with NAU policies and procedures and
supervisor\'s guidelines. May provide work direction to other clerical
staff and student employees. This position reports to the Manager,
Revenue Cycle.
Billing and Collections - 70%
- Assists with coordinating the processing and submission of all
patient medical claims and account receivables. Reviews patient
bills for accuracy and completeness.
- Authorize Daily Tickets/Ensure paperwork is properly completed by
providers and patients/Research Outstanding Claims/Collect
Information necessary for billing.
- Answer all patient and insurance account inquiries.
- Collaborate with clients to obtain billing information and resolve
issues.
Cashiering - 15%
- Assist with Daily Functions such as opening/closing the Campus
Health clinic activities, daily cashiering and prepare financial
reports. This may also include processing Workman\'s Compensation
claims or interdepartmental billing.
Administrative Support - 10%
- Oversees the work of Student Employees.
- Participates in Student Orientation Events.
- Attends meetings and trainings as necessary.
- Assists in maintaining processes to improve efficiencies.
Other - 5%
- Other duties as assigned.
Minimum Qualifications
- Associate\'s or Bachelor\'s degree in accounting or related field.
- 2 years of work experience in a medical clinic setting with an
Electronic Health Record.
- Any combination of relevant education and experience may be
substituted for the educational requirement on a year-for-year
basis.
Preferred Qualifications
- Certification in Medical Billing and/or Medical Coding or comparable
experience.
Knowledge, Skills, & Abilities
Knowledge
- Working knowledge of medical claims processing of evaluation and
treatment services.
- Working knowledge of policies, practices, procedures, and
terminology of assigned function.
- Working knowledge of standard billing and collection practices and
procedures.
- Knowledge of standard office practices and procedures.
Skills
- Customer service skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Da a entry skills.
- Skill in maintaining accounting or bookkeeping records.
Abilities
- Communicates effectively.
- Listens actively.
- Recognizes and escalates unusual situations or problems
- Balances competing priorities.
- Promotes a diverse, inclusive environment.
Background Information
This position has been identified as a safety/security sensitive
position. Therefore, per AZ Revised Statute, Northern Arizona University
requires satisfactory results for the following: a criminal background
investigation, employment history investigation, degree verification (in
some cases) and fingerprinting. If you are applying for a job that
requires a CDL, you will be required to register with the Federal Motor
Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to
the clearinghouse requirements. Additionally, as an employer in the
state of Arizona, NAU is required to participate in the federal E-Verify
program that assists employers with verifying new employees\' right to
work in the United States. Finally, each year Northern Arizona
University releases an