**If you are a current FIB employee, please apply through the Career Worklet
in the Employee Portal.
This position may be located at any of the offices within First Interstate
Bank's fourteen state footprint, including Arizona, Colorado, Idaho,
Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North
Dakota, Oregon, South Dakota, Washington and Wyoming.
What's Important to You
We know your career is just one aspect of a meaningful, complex, and
demanding life. That's why we designed our compensation and benefits package
to provide employees and their families with as much choice as possible.
Accrue and use your paid time off (PTO) immediately - no waiting period -
plus paid federal holidays in addition to PTO.
Child Care Assistance Program for eligible dependent(s).
We prioritize wellness by offering eligible employees a monthly stipend,
toward a fitness club membership or exercise-related classes.
The health and happiness of the places we call home matter to us. Learn a
little more about what we do for the communities we serve and why we want YOU
to be a part of it.
We encourage you to apply. Reach for what you want and tell us why your work
ethic and willingness to learn make you a natural fit for
#TeamFirstInterstate.
SUMMARY
This team delivers Treasury support for First Interstate Bank's customers
and branch network. The members of this team provide technical and operational
support, account set-up, on-going maintenance, customer consultation,
and customer training.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties
may be assigned.
Provide in-depth technical and operational support for customers and branch
personnel of the Bank's Treasury. Follow through in all aspects of the
customer relationship from set-up to completion, maintenance, and ongoing
customer support.
Daily processing and on-boarding of incoming customer agreements,
applications, maintenance forms, etc.
Ability to assess customer needs and provide solutions to meet those needs.
Must work closely and cooperatively with branch personnel and business banking
officers regarding questions related to Treasury products.
Assist business clients in managing their existing Treasury relationship.
Respond timely to calls and correspondence from clients regarding Treasury
products.
Handle internal and external customer service calls and messages received
through various channels.
Cooperate with, participate in, and support the adherence to all internal
policies, procedures, training, and practices in support of the Bank's
compliance with all regulatory requirements, particularly those related to
job-specific duties.
Must have proven team-oriented skills that demonstrate a commitment to the
success of the First Interstate Bank strategic initiatives.
Research non-routine/complex system or customer problems and communicate
findings/resolutions to customers and/or Treasury Solutions Business Manager.
Support the development and implementation of new products, processes and
procedures.
Serve as subject matter expert (SME) with special projects, upgrades,
and conversions.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each
essential job duty satisfactorily. The requirements listed below are
representative of knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
EDUCATION &/or EXPERIENCE
High School diploma or general education degree (GED) and two (2) or
more years' experience and/or training required; or equivalent
combination of education and related experience. Sales and business
development experience and knowledge of First Interstate Bank's network and
delivery systems desired.
OTHER SKILLS & ABILITIES
Proven experience delivering exemplary level of customer service in a
professional environment. Proven ability to assess custom r needs. Strong
computer and technical skills required. Must possess advanced Microsoft Office
knowledge and experience. Must possess exceptional customer service and
communication skills. Ability to interact as a member of a team and to
multitask in a fast-paced environment required. Must be flexible; a
self-starter, possess strong problem-solving abilities; strong financial
acumen and sound judgement.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals,
contracts, professional journals, technical procedures, or governmental
regulations. Ability to write reports, business correspondence, and
procedure manuals. Excellent written and verbal communication,
interpersonal, presentation and training skills.
MATHEMATICAL SKILLS
Extensive understanding of business and financial fundamentals, intermediate
accounting skills with mathematical aptitude and computer spreadsheet skills.
Ability to calculate figures and amounts such as discounts, interest,
commissions, percentages.
REASONING ABLITY
Ability to solve practical problems and deal with a variety of concrete
variables in situations where only limited standardization exists. Ability to
interpret a variety of... For full info follow application link.