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Army Installation Management Command Work Reception Technician (OA) in Fort Knox, Kentucky
Summary About the Position: This position is with the Directorate of Public Works located at Fort Knox, KY. Perform a variety of administrative/technical and associated typing/office automation duties related to the processing of work management data in systems such as General Fund Enterprise Business System (GFEBS), with other data base applications and web based information systems. Responsibilities Serve as focal point for processing PWO's and Work Requests through operation of work reception customer service area. Conduct detailed studies in various systems for trends, efficiency's and errors. Perform office automation work and Data Entry for various DPW programs (GFEB's, ArMA, Builder, ISR, ECT...) Training coordinator responsible for tracking and coordination of training for all of DPW. Develops GFEB's PR's as needed for various contracts and purchases. Review monthly utility invoices for a variety of provided services throughout post of accuracy. Process through FB60 transactions. Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Permanent Department of Defense (DOD) Civilian Employee (non-Army)Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferPeople with Disabilities, Schedule APriority Placement Program, DoD Military Spouse Preference (MSP) EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience or educations requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: Have one year of specialized experience equivalent to the GS-06 grade level in the Federal service which includes experience in the following. Accept, prioritize and approve work initiation for all types of work order requests. Refers non-routine work order requests, such as those with a short suspense, to the manager or specialist for approval of work initiation. Determine reimbursement status and requirement for work requests. Identifies problems or operational deviations from guidance and regulations and recommends corrective action. Prepares statistical reports and coordinates the accumulation of data and assures data is accurate and performs calculation and processing to input information to the required reports. Receive visitors, incoming telephone calls, and correspondence. Performs general clerical duties. Prepares forms and correspondence for signature by Manager. OR One full year of graduate level education that directly applies to the type of work to be performed. (NOTE: You must attach a copy of your transcripts). Or Have the specialized experience as described in A, but less than one year; and I have more than one year, but less than the required education in B. I have computed the percentage of the requirements that I meet, and the total is at least 100%. (To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education above 1 year by 18, and add the two percentages. The total percentage must equal at least 100 percent to qualify.) (Note: You must attach a copy of your transcripts). You will be evaluated on the basis of your level of competency in the following areas: Contracting/ProcurementEducation and TrainingInformation ManagementTechnical Competence Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06). Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional Information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. Two year trial/probationary period may be required. Direct deposit of pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a Career Program (CP) 51 - Administration position. You may claim military spouse preference (MSP). If a MSP applicant is determined best qualified and selected, placement must be at the full performance level for priority consideration. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. Due to COVID-19, the agency is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement within a designated time frame identified by the organization. At that time, you may be eligible to request to continue to telework one or more days a pay period depending upon the terms of the agency's telework policy. Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/.