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Position Description:
Gas Tech Customer Service
Position Description:
What You Will Do
Perform work related to customer service field operations
Turn gas service on and off. Install and remove gas meters, regulators, and related equipment.
Respond to Natural Gas related emergencies.
Inspect, calibrate, maintain, and repair leak survey tools and equipment.
Maintain company vehicle. Load, unload, and operate tools and equipment including:
Crescent and pipe wrenches
Pliers and screwdrivers
Meters and regulators
Combustible gas indicators
Ladders
Carbon Monoxide Detectors
Valve Change Tools
Power tools
Probe Bar
Examine and light gas-fired equipment.
Investigate customer related orders and emergency situations including:
High bills
Carbon monoxide/fumes
Pressure problems
Possible leaks
Fires
Explosions
Asphyxiations
Natural disasters
Complete and update reports including:
Gas leaks and work logs
Equipment maintenance reports
Mileage reports
Time sheets
Maintain records including:
Orders completed
Driven miles
Customer information
Leak record information and maintenance work orders
Meter inventory
Leak classifications
Yard line replacements
Regular and reliable attendance is required in performance of job.
Employee may be asked to perform additional responsibilities as assigned.
What You Will Need
H.S. Diploma
Applicable driver's license required.
Experience in use, function, and maintenance of tools applicable to position.
Experience with the application of basic arithmetic: addition, subtraction, multiplication, and division (tested).
Working knowledge and training relative to:
Use electronic communications (cell phones, two-way radios)
Basic communication skills
Use of a computer and basic computer software
Reading maps, house numbers, dials, gauges, and instruction manuals
Read and write fluently in English.
Lift and move objects weighing up to 10 pounds 10-15 times a day; up to 20 pounds 15-20 times a day; up to 40 pounds 10-15 times a day; over 50 pounds 2-3 times a week.
Climb ladders; stoop, kneel, and crawl on floors on ground
React immediately to emergency situations to prevent injury to self and others.
Operate tools and equipment in a safe manner
Communicate and exchange information or instructions
Visual ability to perform job responsibilities.
Travel over uneven terrain including: mud, gravel, sand, rocks, ice, and snow
Walk, stand, kneel/stoop, and drive for extended periods.
Be part of an on call rotation of team members available to respond to emergencies 24/7 including nights, weekends and holidays.
Willingness to work nights shifts.
Willingness to work overtime.
Diversity at ONE Gas
Inclusion & Diversity is so important to us that we made it one of our core values, values that guide and direct our actions as we go about our daily business. We know that every employee makes a difference and contributes to our success through their unique talents and abilities. We also acknowledge that we can accomplish great things by listening and learning from each other.
ONE Gas has great benefits! Here are just a few:
Medical/Dental/Vision packages that fit your family's needs.
Paid Time Off
401K that is 100% matched up to 6%.
Profit Sharing Plan
Paid Parental Leave
Basic and Operation Employee Term Life Insurance
Education Assistance and Tuition Reimbursement
Position Requirements:
The job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of One Gas. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.
ONE Gas, Inc., and its divisions will provide equal employment opportunity for qualified persons without regard to sex, race, religion, color, national origin, ethnicity, age, sexual orientation, gender identity or expression, disability, military status or genetic information.
Job ID: 5472
Functional Area: Field Operations
Position Type: Full-Time Regular
Relocation Provided: No
Location: Fort Sill, OK
Department: CUSTOMER SVC/FIELD SUPP
Internal / External: Internal and External
Experience Required: Less than 1 year