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Robert Half Rental Coordinator in Fort Worth, Texas
The Sales Rental Coordinator is a key support role to our Inside and Outside Sales Representatives. S/he will be directly involved with customers and is tasked with representing the company and exemplifying excellent customer service. This role is very much a data entry/administrative Position is hourly, some overtime required at times, profit sharing bonus available.
Essential Duties and Responsibilities
Bend over backwards to provide excellent customer service to our customers.
Ensure quotes are input into the system with accuracy, and follow-up calls are executed in a timely manner.
Effectively communicate between customer, inside sales, and other departments as needed to ensure quick response to customer requests.
Utilize CRM to compile and analyze data with accuracy.
Manage task schedules for ISR (Inside Sales Rep) and OSR’s (Outside Sales Rep) within assigned sales territory.
Coordinate On-Rent and Off-Rent notices, ensuring all delivery and pickup details are accurate and accounting, service, and sales departments have all pertinent information.
Generate contracts, and manage renewal schedules with ISR. Communicate rate increase details with ISR.
Pursue and complete government bid and vendor application opportunities
Process on-boarding paperwork for new customers, including insurance requirements, and credit applications.
Identify and arrange the swap of equipment from customers meeting the de-fleeting criteria.
Serve as part of back-up phone coverage team.
Experience working in an administrative, customer service role
Data entry experience
Excellent organization skills, detailed oriented and a passion for customer service
Able to multi-task and prioritize
Excellent Microsoft Word, Excel and Outlook skills
Thrive in a fast-paced, team-oriented environment
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.5461. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.