Clinical applications: The largest focus for healthcare professionals is
patient care. In this role, you will have the opportunity to assist
these individuals with issues relating to the enterprise health record -
so they can be there for those who need them most. Financial
applications: Here, you can use your skills to work with customers in an
effort to resolve issues within the scheduling, registration, or billing
applications of our software. As a member of our Client Services team,
your job would involve: Troubleshooting, researching, and solving
customer software and system problems Acting as the primary contact for
clients Answering customer questions Processing requests for software
enhancements and system modifications Corresponding with customers over
the phone and through letters, fax and email Providing customer
education, both internally at MEDITECH and at customer sites Working on
a variety of group projects, communicating with development staff
Mentoring co-workers Traveling 10-15% of the time Requirements
Bachelor\'s or associate degree preferred and/or applicable training,
education, or customer service experience, and/or related military
experience No specific experience is necessary; we will train you!
Experience in Nursing, Pharmacy, Radiology, Physician Practice or
Hospital, Emergency Department, Operating Room, Laboratory, Ambulatory
or Behavioral Health is a plus, but not required Exceptional written and
verbal communication skills Exceptional project management and
organizational skills Ability to work well independently and as part of
a team Ability to multi-task in a fast-paced environment Strong
interpersonal and presentation skills You may be required to show proof
of vaccination when traveling to a customer site unless you have an
approved medical or religious exemption. This is a hybrid role which
includes a blend of in-office and remote work as designated by the
management team. In compliance with federal law, all persons hired will
be required to verify identity and eligibility to work in the United
States and to complete the required employment eligibility verification
form upon hire. MEDITECH will not sponsor applicants for work visas.