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hr service center representative - junior.
framingham , massachusetts (remote)
posted june 10, 2024
job details
summary
$18.99 - $19 per hour
temporary
bachelor degree
category management occupations
referenceAB_4551096
job details
Ready to earn more and grow in your career? Do you enjoy doing the operational and HR task for your employer? If so, we're recruiting for a junior level HR Service Center agent, and it sounds like you might be an ideal fit. These roles can also be excellent points of entry into some of today's top companies. Read on to learn more and today.
salary: $18.99 - $19 per hour
shift: First
work hours: 9 AM - 5 PM
education: Bachelors
Responsibilities
• Responds to inquiries including, but not limited to, HR policies and procedures, and leaves of absence through multiple modes of contacts (phones, emails, dashboard reports).
• Ensure all Associate interactions are conducted in a professional and confidential manner while exhibiting an excellent level of customer service and empathy.
• Assists Associates and Managers navigate the leave of absence process.
• Document summary details of calls and processing in case management system (Service Now).
• Escalates/partners on complex issues as required.
• Complies with all company, state, city, and federal regulations including FMLA, state disability, family leave, ERISA and legislative Sick Policies.
Skills
Follow-up
Active Listening
Interpersonal Sensitivity
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
ES
eena singh
+1 555 555 5555 (tel:+1 555 555 5555)
eena.singh@randstadusa.com