At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
Job Profile & Description The Scheduler is responsible for the timely scheduling of patient appointments. Essential Functions - Proactively schedule patient visits for clinical care, fittings and/or dispensing of DME items - Set patient visits within timeframes as established by HealthDrive management - Maintain HealthDrive Provider profiles to include: o Dates available for work, requested PTO o Flexibility o Demographic information o Geographic availability - Identify gaps between Provider availability and patient needs, work with Manager for staffing solutions - Maximize provider days by practice - Review patient enrollment for assigned facilities, evaluate opportunities for growth, work with facilities and external sales team(s) to facilitate - Monitor pipeline for DME items in assigned facilities, work with regional documentation specialists to minimize time to dispense - Work with facilities to ensure HealthDrive Provider has appropriate work space for exams - Maintain facility profiles to include, but not limited to: o Preferred dates for scheduling o Updated contact information o Preferred communication style of facility (fax, email, phone) o Facility trends - Communicate scheduling information, answer questions, provide internal support for HealthDrive Providers as appropriate - Coordinate and provide facility data to Sales team for all contract cancellations upon notification of cancellation - Facilitate same day care, coordinating with appropriate departments, individuals and Providers as appropriate - Update Managers/Supervisors with feedback from customers to improve services or provide recognition of staff members - Other duties and tasks may be assigned as appropriate or necessary Skills & Specifications This individual must have excellent interpersonal skills and a strong ability to communicate both verbally and in writing. The Scheduler must be a creative problem solver and develop ethical, professional solutions for finding information, developing effective communication strategies and relationships. S/he should be highly organized, have the ability to work in a fast-paced environment, be comfortable and effective working with both custom and ?off the shelf? computer applications. This individual should be self-motivated and have the ability to work effectively with minimal supervision.