At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions to Radiation Oncology.
Reports to: Office Manager
Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy. Drag Edit Delete
Distributes and explains forms, documents, and educational handouts to patients or family members. Drag Edit Delete
Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions. Drag Edit Delete
Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement. Drag Edit Delete
Maintains an acceptable registration error rate & collections goal. Drag Edit Delete
Schedules patients for follow-up appointments after completion of radiation treatments Drag Edit Delete
Receives, screens, and routes visitors and telephone calls. Responds to, escalates, and follows up on inquiries and problems as appropriate Drag Edit Delete
Generates monthly quality assurance reports for cancelled or no-show patient appointments and documents information appropriately in the medical record. Drag Edit Delete
Trained to serve as back up to the Operations Facilitator.
Minimum Education High school diploma or equivalent - Required Drag Edit Delete
Minimum Education Two years college or medical office specialist education - Preferred Drag Edit Delete
Required Skills Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must be able to function appropriately in a multi-task setting. General understanding of medical terminology and medical insurance. Drag Edit Delete
Minimum Work Experience Minimum six (6) months medical office/hospital business experience in insurance billing procedures - Required.
Job: *Administration/Clerical
Organization: **
Title: Patient Services Coordinator- Carpenter Cancer Center
Location: Tennessee-Gallatin
Requisition ID: 7457-12386